Micro Kitchen Manager
About The Position
Restaurant Associates is seeking a dynamic, highly organized Micro Kitchen (MK) Manager for its Canteen team. The manager is accountable for the success and hospitality experience of an assigned Micro Kitchen neighborhood, maintaining the client’s culture and standards. The role ensures adherence to client guidelines, local Health Department regulations, and Canteen expectations for freshness, quality, and visual presentation. It oversees daily administrative and operational functions, including inventory strategy, labor management, and safety compliance, while directing a team, supporting customer satisfaction, and maintaining a collaborative relationship with the client. The MK Manager champions workplace and food safety and supports a food program focused on inspiring food choices and experiences that contribute to more sustainable lifestyles and communities. The position is based in Kirkland, Washington, with a projected Monday–Friday schedule and an annual salary of $85,000–$90,000. The schedule and location may be adjusted to meet evolving business demands, including coverage needs.
Requirements
- At least 3 years of applicable experience in a high-volume, premium customer-service or hospitality establishment, with supervisory experience.
- Extensive experience in fast-paced food service, retail, or premium hospitality management.
- Demonstrated ability to promote a strong food and workplace safety culture across multiple units.
- Computer and technical proficiency, including working knowledge of Google Sheets, Docs, and Slides.
- Strong written and verbal communication skills and professional client and stakeholder interaction experience.
- Proactive problem-solving ability, including managing multiple decentralized locations and resolving logistical challenges in real time.
- Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.
Nice To Haves
- Experience managing and working in a union environment.
- ServSafe Manager Certification.
Responsibilities
- Manage workplace and food safety protocols, including allergen management and compliance with Health Department regulations.
- Oversee daily signage and communication for Micro Kitchen offerings, ensuring displays are accurate, visible, and aligned with program standards.
- Supervise staff conduct and performance and provide coaching and professional development.
- Monitor and respond to customer feedback, addressing guest needs with urgency and hospitality.
- Design and refine daily and weekly cleaning checklists for Micro Kitchen Attendants and oversee their completion.
- Facilitate weekly F.A.C.T. (Food, Accountability, Communication, and Training) meetings to support professional growth and reinforce safety.
- Manage procurement and stock levels of snacks, beverages, and perishables to provide variety and minimize waste.
- Serve as the primary client contact for neighborhood needs, sustainability updates, and operational feedback.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance and AD&D
- Disability insurance
- Retirement plan
- Paid time off
- Holiday time off, varying by site and state
- Associate Shopping Program
- Health and wellness programs
- Discount Marketplace
- Identity Theft Protection
- Pet insurance
- Commuter benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid parental leave
- Personal leave
- Potential eligibility for additional paid and/or unpaid time off under applicable law
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
