Mgr - SAP OTC Business Solutions Analysis

Cencora • Conshohocken, PA

1d

About The Position

Cencora is seeking an experienced SAP Order-to-Cash (OTC) Manager to lead and oversee the design, implementation, and optimization of SAP OTC processes as part of global ERP initiatives. The role calls for expertise in SAP ECC and S/4HANA OTC capabilities, global template design, and end-to-end process integration across sales, supply chain, and finance. The manager will lead solution delivery and diverse teams, collaborate with senior stakeholders, and deliver scalable, compliant solutions in a global environment.

The position covers global template development and localization; process design for order management, pricing, billing, returns, and advanced SAP capabilities; full-lifecycle solution delivery; cross-module integration; testing governance; security and compliance; and change management. It also identifies opportunities to improve processes through automation and emerging technologies.

Requirements

• 15+ years of experience in SAP OTC solutions, including SAP SD, LE, and S/4HANA.
• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• Expertise in SAP ECC and S/4HANA OTC capabilities, including ARM, aATP, Variant Configuration, and Advanced Intercompany processes.
• Strong understanding of integration tools such as SAP BTP Integration Suite, ALE/IDOCs, and EDI.
• Proficiency in testing governance, data validation, and security compliance.
• Leadership and project management skills, including the ability to manage cross-functional teams and complex global programs.
• Communication and interpersonal skills to engage senior stakeholders and drive alignment across functions.

Nice To Haves

• Master’s degree.
• Experience with global ERP implementations and template design across multiple regulated industries, such as Life Sciences or Medical Devices.
• Familiarity with Agile methodologies and tools such as JIRA and Q-Test.
• Experience with automation tools such as RPA and ignio for process optimization.

Responsibilities

• Lead the design and execution of SAP OTC solutions, including global template development, localization, and business-process harmonization.
• Drive end-to-end process design for order management, pricing, billing, returns, Advanced Returns Management (ARM), Advanced ATP (aATP), and Variant Configuration.
• Manage full-lifecycle solution delivery on SAP ECC and S/4HANA platforms.
• Oversee integration across SAP SD, MM, LE, and FSCM, aligning sales, supply chain, and finance processes.
• Direct SIT and UAT cycles, ensuring critical business scenarios are covered and aligned with user story expectations.
• Lead onshore and offshore teams, fostering collaboration, capability development, and high-performance delivery.
• Partner with senior stakeholders, business leaders, and IT teams to align solutions with organizational goals and support successful adoption.
• Identify opportunities for process optimization, automation, and cost reduction using SAP BTP, RPA, and GenAI solutions.
• Ensure solutions meet regulatory and statutory requirements and partner with security teams to define global roles and support user provisioning.
• Drive training, user adoption, and sustainability of global templates and new capabilities.

Benefits

• Competitive compensation and benefits package.
• Health insurance, including medical, dental, and vision care.
• Retirement plans.
• Wellness resources focused on physical, emotional, financial, and social well-being.
• Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family-building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• Training programs and professional development resources.
• Mentorship programs.
• Employee resource groups.
• Volunteer activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager