Mgr, Field Service

Lam Research • Chandler, AZ

6d

About The Position

The Manager, Field Service directs the coordination of technical and administrative support activities at client sites, including installation, repair, preventive maintenance, and engineering change upgrades. The role ensures adequate records and systems are maintained, schedules personnel responding to critical situations, and communicates with design management and specialists to resolve technical problems or bring them to the design department’s attention. The manager selects, develops, and evaluates personnel to support efficient operation of the function.

The role is part of Lam’s Customer Support Business Group, which provides customer support throughout the customer lifecycle and delivers service and lifecycle solutions for critical equipment and processes. Lam describes flexible work-location models, including On-site Flex and Virtual Flex, but does not specify which model applies to this position.

Requirements

• Bachelor’s degree or equivalent.
• 4–6 years of supervisory experience.

Responsibilities

• Direct the coordination of technical and administrative support activities, including installation, repair, preventive maintenance, and engineering change upgrades at client sites.
• Ensure adequate records and systems are maintained.
• Schedule personnel responding to critical situations.
• Communicate with design management and specialists to resolve technical problems or bring problems to the design department’s attention.
• Select, develop, and evaluate personnel to ensure efficient operation of the function.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager