MFG Training Program Manager
About The Position
The Manufacturing Training Program Manager oversees and maintains the daily processes for the Manufacturing Training Team. The manager provides daily task-planning guidance and summarizes the team’s daily completion results for manufacturing leadership. The role works with cross-functional manufacturing and leadership teams to meet and exceed customer training expectations. Candidates should have manufacturing and training experience in Rack Build, Server Build, Warehouse & Safety, or Manufacturing Test. Responsibilities include ensuring consistent application of training and certification standards; delivering onboarding, hands-on, classroom-based, follow-up, retraining, and recertification training; coordinating certification sessions; tracking training requests and assigning owners; observing on-the-job training and providing feedback; setting and communicating completion targets; assessing certification gaps and reporting results to manufacturing leadership; and sharing feedback to improve certification programs, training, processes, and quality.
Requirements
- Bachelor’s degree or equivalent combination of education and/or experience.
- 2+ years of related training experience.
- Outstanding interpersonal communication skills.
- Ability to prioritize workload and multitask.
- Ability to lead, guide, and ensure continuous improvement of the training program.
- Ability to work across manufacturing, engineering, and other support teams.
- Ability to communicate verbally and in writing to all levels of personnel.
- Proficiency in the MS Office suite, including Outlook and Excel.
Nice To Haves
- Experience working in a manufacturing or warehousing environment is beneficial but not required.
- Manufacturing and training experience in Rack Build, Server Build, Warehouse & Safety, or Manufacturing Test.
Responsibilities
- Ensure training and certification standards are uniformly applied.
- Complete new-hire personnel onboarding training.
- Complete hands-on and classroom-based training.
- Conduct post-training follow-ups.
- Conduct retraining and recertification training.
- Guide and coordinate certification and recertification training sessions.
- Track and communicate certification and training requests from leadership, and assign task owners.
- Observe on-the-job training and provide feedback when required.
- Create task completion targets and work with the training team to reach them.
- Develop training completion targets with manufacturing leadership, then plan, prioritize, assign, and communicate targets with the training team.
- Conduct certification training gap assessments and create and share reports with manufacturing leadership.
- Create certification summary reports to share with upper manufacturing management.
- Share feedback on certification programs, training, processes, and quality improvements.
- Provide daily task-planning guidance to the team and summarize daily completion results for manufacturing leadership.
- Work with cross-functional manufacturing and leadership teams to meet and exceed customer training expectations.
Benefits
- Competitive base salary
- Performance-based annual bonus eligibility
- 401(k) retirement savings plan
- Tuition reimbursement for eligible education programs
- Medical, dental, and vision coverage
- Mental health resources and employee wellness support programs
- Company-paid life and disability insurance
- Paid time off (PTO) and company-paid holidays
- Parental leave and family care support programs
- Structured training programs and on-the-job learning opportunities
- Matching gifts and volunteer programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
