Language Training Program Manager

LTC Language Solutions • Indianapolis, IN

3d • Remote

About The Position

LTC Language Solutions is seeking a Language Training Program Manager who is passionate about language education, thrives in a fast-paced environment, provides strong leadership, advocates for quality service, and applies project management skills. The role is part of a team of language training Program Managers working in a remote environment and offers the opportunity to contribute work that positively impacts lives.

The Program Manager oversees language training programs from client intake and setup through instructor selection, curriculum planning, scheduling, coordination, and evaluation. The role serves as the primary contact for clients, instructors, and learners; supports instructors and subcontractors; monitors program quality and performance; and reviews program records and reporting for accurate billing and compensation. The manager may also teach classes and contribute to process improvement, staff training, instructor development, and workshops, while using technology and AI tools to improve efficiency and outcomes.

Requirements

• Strong organizational, communication, and relationship-building skills.
• Proficiency with technology and willingness to adopt new tools and systems.
• Ability to manage multiple projects and stakeholders simultaneously.
• Ability to develop instructors through training and mentorship.
• Self-starting and detail-oriented.
• Demonstrated experience teaching, training, or facilitating learning, preferably in ESL or language education.
• Experience coordinating educational programs or project management.

Nice To Haves

• Bachelor’s degree in linguistics, language, education, or a related field.
• Teaching, training, or learning facilitation experience, preferably in ESL or language education.
• Experience coordinating educational programs or project management.

Responsibilities

• Manage all aspects of language training programs, including client intake, program setup, instructor selection, curriculum planning, scheduling, and ongoing coordination.
• Serve as the primary point of contact for clients, instructors, and learners, providing regular communication, progress updates, and issue resolution.
• Monitor program quality and performance through instructor support, student engagement, reporting, and continuous program evaluation.
• Recruit, interview, onboard, and support instructors and subcontractors for language training programs.
• Review and approve program records, attendance, and reporting to ensure accurate billing and instructor compensation.
• Teach language training classes as needed using established instructional methods and best practices.
• Leverage technology and AI tools to improve processes, efficiency, and program outcomes.
• Contribute to departmental initiatives, including process improvement, staff training, instructor development, and training workshops.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager