Meter Service Rep - Greenpoint
About The Position
As a Meter Service Representative in the Customer Meter Services Department serving New York City, you will read gas meters and perform related field work while interacting directly with customers. The role requires independent work in varied weather, moderately strenuous physical activity, mechanical aptitude, and the ability to drive a company vehicle. Selected employees must pass a company-paid training class and a physical and technical assessment. Employment is subject to a collective bargaining agreement and federally mandated drug and alcohol testing requirements.
Requirements
- High school degree or GED.
- Valid state driver's license.
- Six months of field experience or equivalent.
- Basic knowledge of tools.
- Aptitude for mechanical work and gaswork.
- Ability to perform moderately strenuous work and lift or carry heavy equipment.
- Very good interpersonal and communication skills, a positive attitude, and dependability.
- Ability and willingness to work all shifts and schedules, including holidays, nights, weekends, and overtime, as required.
- Must pass the company-paid training class if selected.
- Must pass a physical and technical assessment to proceed in the process.
- Must be able to work without current or future visa sponsorship.
- Membership in Local Union 101 TWU is required.
Nice To Haves
- HVAC, mechanical, or plumbing experience preferred.
Responsibilities
- Read all types of gas meters in the field.
- Walk approximately 2–5 miles per day and climb 15–250 flights of stairs per day; kneel and bend for approximately 60% of the workday while reading meters.
- Work independently in all types of weather.
- Leave missed-reading cards according to established procedures.
- Report incorrect or unusual conditions observed in the field, including atmospheric corrosion on gas meter piping.
- Install and replace automated meter-reading devices.
- Perform physical locks on gas meters.
- Assist a Technician or Working Leader when assigned.
- Assist with pipe fitting up to 2 inches.
- Perform field collections and work on advanced consumption accounts.
- Perform inside Service Line surveys and atmospheric corrosion inspections according to company procedures.
- Carry or lift equipment such as gas meters, handheld computers, cellar doors, tool bags, and tools.
- Post company notices when assigned.
- Prepare necessary reports, participate in required surveys, maintain files and logs, plot graphs, type, and perform basic arithmetic computations.
- Drive a company car, van, or truck daily.
- Interact directly with customers to address requests and complaints.
- Work overtime and participate in the Company's Emergency Restoration Program as required.
- Participate in federally mandated drug and alcohol testing programs applicable to the position.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
