Meter Service Rep - Canarsie
About The Position
The Meter Service Representative works in National Grid’s Customer Meter Services Department in New York City, reading and servicing gas meters in the field. The role involves working independently outdoors in all weather, interacting directly with customers, and completing meter-related inspections, installations, collections, and documentation. The position requires moderately strenuous physical work, regular driving, and participation in overtime and the Company’s Emergency Restoration Program as required. Membership in Local Union 101 TWU is required, and employment terms are governed in part by a collective bargaining agreement.
Requirements
- High school diploma or GED.
- Valid New York State driver’s license.
- Six months of field experience or equivalent.
- Basic knowledge of tools.
- Ability to perform moderately strenuous work and aptitude for mechanical and gas work.
- Very good interpersonal and communication skills, a positive attitude, and dependability.
- Ability and willingness to work all shifts and schedules, including holidays, nights, weekends, and overtime as required.
- Ability to work independently and in all types of weather.
- Ability to walk approximately 2–5 miles per day, climb 15–250 flights of stairs per day, and kneel and bend for approximately 60% of the workday.
- Ability to lift or carry heavy equipment.
- Membership in Local Union 101 TWU is required.
- Must pass the company-paid training class if selected for employment.
- Must pass a physical and technical assessment to proceed in the process.
- Must participate in federally mandated drug testing programs, including pre-selection, random, post-accident, and reasonable-cause testing.
- Must be able to work without current or future visa sponsorship.
Nice To Haves
- HVAC, mechanical, or plumbing experience.
Responsibilities
- Read all types of gas meters in the field.
- Walk approximately 2–5 miles per day and climb stairs while reading meters.
- Leave missed-reading cards according to established procedures.
- Report incorrect or unusual field conditions, including atmospheric corrosion on gas meter piping.
- Install and replace automated meter reading devices.
- Perform physical locks on gas meters.
- Assist a Technician or Working Leader when assigned.
- Assist with pipe fitting up to 2 inches.
- Perform field collections and work on advanced-consumption accounts.
- Conduct inside Service Line surveys and atmospheric corrosion inspections according to company procedures.
- Lift or carry equipment such as gas meters, handheld computers, cellar doors, tool bags, and tools.
- Post company notices as needed.
- Prepare reports and participate in required surveys.
- Maintain files and logs, plot graphs, type, and perform basic arithmetic computations.
- Drive a company car, van, or truck on a daily basis.
- Interact directly with customers to address requests and complaints.
- Work overtime and participate in the Company’s Emergency Restoration Program as required.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
