Meter Service Rep - Greenpoint

National Grid • Brooklyn, NY

3d • Onsite

About The Position

As a Meter Service Representative in National Grid’s Customer Meter Services Department in New York City, you will read gas meters in the field, install and replace automated meter reading devices, and perform related customer and field service work. The role requires working independently in all types of weather, interacting directly with customers, and representing the company while responding to requests and complaints. Employees may also assist technicians or working leaders, perform pipe fitting, field collections, inspections, and work on advanced consumption accounts.

The position involves substantial physical activity, including walking approximately 2–5 miles per day, climbing 15–250 flights of stairs per day, and kneeling or bending for approximately 60% of the workday. Employees must be able to carry heavy equipment and drive a company vehicle daily. The role is subject to federally mandated drug and alcohol safety regulations and requires passing a physical and technical assessment and a company-paid training class if selected.

Requirements

• High school degree or GED.
• Valid state driver's license.
• Six months of field experience or equivalent.
• Basic knowledge of tools.
• Ability to perform moderately strenuous work and aptitude for mechanical and gas work.
• Very good interpersonal and communication skills, a positive attitude, and dependability.
• Ability and willingness to work all shifts and schedules, including holidays, nights, weekends, and overtime as required.
• Ability to walk approximately 2–5 miles per day, climb 15–250 flights of stairs per day, and kneel and bend for approximately 60% of the workday.
• Ability to lift or carry heavy equipment, including gas meters, a handheld computer, cellar doors, a tool bag, and tools.
• Ability to work independently and in all types of weather.
• Ability to pass a physical and technical assessment.
• If selected, ability to pass the company-paid training class.
• Membership in Local Union 101 TWU is required.
• Ability to work without current or future visa sponsorship.

Nice To Haves

• HVAC, mechanical, or plumbing experience.

Responsibilities

• Read all types of gas meters in the field.
• Leave missed-reading cards in accordance with established procedures.
• Report incorrect or unusual field conditions, including atmospheric corrosion of gas meter piping.
• Install and replace automated meter reading devices.
• Perform physical locks on gas meters.
• Assist a Technician or Working Leader as a helper when assigned.
• Assist with pipe fitting up to 2 inches.
• Perform field collections and work on advanced consumption accounts.
• Perform inside Service Line surveys and atmospheric corrosion inspections in accordance with company procedures.
• Post company notices as needed.
• Prepare necessary reports and participate in required surveys.
• Maintain files and logs, plot graphs, type, and perform basic arithmetic computations.
• Drive a company car, van, or truck daily.
• Work overtime in accordance with departmental requirements and participate in the Company's Emergency Restoration Program when required.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED