Meter Service Rep - Canarsie

National Grid•Brooklyn, NY

3d•Onsite

About The Position

As a Meter Service Representative in the Customer Meter Services Department in New York City, you will read gas meters in the field, install and replace automated meter reading devices, and perform related meter and service-line work. The position involves working independently outdoors in all types of weather, interacting directly with customers, driving a company vehicle, and completing field reports and records. Employees must be capable of moderately strenuous work and may assist technicians or working leaders as assigned. This role requires membership in Local Union 101 TWU and participation in company training, overtime, emergency restoration work when required, and federally mandated drug and alcohol testing programs.

Requirements

High school degree or GED.
Valid New York State driver's license.
Six months of field experience or equivalent.
Basic knowledge of tools.
Aptitude for mechanical work and gaswork, and capability to perform moderately strenuous work.
Very good interpersonal and communication skills, a positive attitude, motivation, and dependability.
Ability to interact directly with customers to address requests and complaints.
Ability and willingness to work all shifts and schedules, including holidays, nights, weekends, and overtime as required.
Pass the company-paid training class if selected.
Pass a physical and technical assessment to proceed in the hiring process.
Participate in federally mandated drug testing before selection and in ongoing testing programs, including random, post-accident, and reasonable-cause testing.
Ability to work without current or future visa sponsorship.
Membership in Local Union 101 TWU is required.

Nice To Haves

HVAC, mechanical, or plumbing experience.

Responsibilities

Read all types of gas meters in the field.
Walk approximately 2–5 miles per day and climb 15–250 flights of stairs per day; kneeling and bending are required for approximately 60% of the workday.
Work independently and in all types of weather.
Leave missed-reading cards according to established procedures.
Report incorrect or unusual field conditions, including atmospheric corrosion on gas meter piping.
Install and replace automated meter reading devices.
Perform physical locks on gas meters.
Assist a Technician or Working Leader when assigned.
Assist with pipe fitting up to 2 inches.
Perform field collections and work on advanced-consumption accounts.
Perform inside Service Line surveys and atmospheric corrosion inspections according to company procedures.
Lift or carry equipment such as gas meters, handheld computers, cellar doors, tool bags, and tools.
Post company notices as needed.
Prepare necessary reports and participate in required surveys.
Maintain files and logs, plot graphs, type, and perform basic arithmetic computations.
Drive a company car, van, or truck daily.
Work overtime in accordance with departmental requirements and participate in the Company's Emergency Restoration Program as required.