Merchant Service Representative III

Citizens Business Bank•Fontana, CA

9d•$20 - $22

About The Position

The Merchant Service Representative III fills orders for currency and coins and counts and records cash deposits in the vault of a commercial bank. The role also performs data entry and maintenance of analyzed accounts and promotes The Citizens Experience to internal and external customers. This position has no supervisory responsibilities. The listed hourly salary range is $20.00 to $22.12; exact compensation may vary based on skills, experience and/or education, and location.

Requirements

High school diploma or GED, or a minimum of one year of experience as a service representative in a financial institution.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small-group situations to customers, clients, and other associates.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs.
Ability to use common-sense understanding to carry out written, oral, or diagrammed instructions and deal with problems involving several concrete variables in standardized situations.
Ability to meet the stated physical demands, with reasonable accommodations where applicable.

Responsibilities

Comply with and stay abreast of all policies and procedures and federal and state laws applicable to the job.
Count currency, coins, and checks received for deposit in the vault.
Total currency and checks to verify amounts on deposit slips or other forms.
Record deposits in customer account records.
Remove specified amounts of currency and coins from the vault and place cash in bags for shipment to a business or branch bank.
Record amounts of cash shipped.
Count and record large-denomination bills, mutilated currency, and food stamps for shipment to the Federal Reserve Bank.
Perform data entry and maintenance of analyzed accounts.
Provide, present, and promote The Citizens Experience to external and internal customers.
Perform other duties as assigned.