Aerie - Merchandising Team Leader (Assistant Manager)

American Eagle Outfitters•Charlotte, NC

About The Position

The Merchandising Team Leader is a full-time store leadership role and the Store Team Leader’s go-to person for developing and implementing the store’s merchandising strategy. The role leads, trains, and coaches the team to deliver AEO visual standards, execute floorsets, maintain merchandising and marketing standards, and keep the store guest-ready through effective replenishment. The leader also serves as a key Leader on Duty, contributes to sales and financial performance, supports talent development, and ensures operational, safety, and asset-protection standards are followed. Aerie is a lifestyle brand offering intimates, apparel, activewear, and swim collections. Through its #AerieREAL movement, it advocates body positivity and the empowerment of women. As part of its Real Good promise, Aerie creates products using materials made from recycled polyester, recycled nylon fabric, or sustainably sourced cotton.

Requirements

  • Previous experience leading teams in a retail management role.
  • Ability to multitask, attention to detail, and strong priority-setting and time-management skills.
  • Ability to lead and develop teams and a general understanding of employment law.
  • Business acumen.
  • Flexible availability to work when guests shop.
  • Passion for AE and Aerie products.

Responsibilities

  • Drive sales as a key Leader on Duty by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a high-quality guest experience.
  • Analyze reporting and daily trends to make strategic business decisions and contribute to the store’s financial success.
  • Partner with the Store Team Leader on short- and long-term business plans to drive key KPIs.
  • Coach the team to deliver a strong guest experience and maintain AEO brand standards.
  • Lead daily merchandising, sell-through adjustments, replenishment, and floorset execution; identify merchandising opportunities and develop plans to address them.
  • Motivate and inspire the team, model AEO values, and hold associates accountable for customer service standards on the Salesfloor and in the Fitting Room.
  • Recruit and hire talent to meet store staffing needs, and train and develop associates.
  • Provide ongoing performance feedback through real-time coaching; prioritize team touchbases, development plans, and performance reviews; and promote associate engagement by recognizing strong performance.
  • Execute and improve daily operational procedures, support visual standards throughout store zones, and keep Fitting Rooms guest-ready.
  • Maintain store safety and asset-protection standards and follow AEO policies and procedures.

Benefits

  • Development opportunities, opportunities to learn new skills, and potential for career advancement.
  • 40% year-round discount on AE and Aerie products, plus additional seasonal discounts with new Floorsets.
  • Store contests offering chances to win free merchandise and other exclusive prizes.
  • Subject to eligibility requirements: health care benefits, including medical, vision, and dental; wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
  • Paid holiday pay, subject to job level and type, location, employment classification, and years of service.
  • Discretionary bonuses and other incentives may be provided at AEO’s discretion.
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