Merchandising Operations Analyst

RaceTrac•Atlanta, GA

About The Position

The Merchandising Operations Analyst is responsible for accurately and efficiently rolling out new products and pricing. The role serves as a subject matter expert on RaceTrac’s merchandising back-office system, PDI, and the standard operating procedures for implementing products and pricing. The analyst monitors trends related to pricing, inventory, and invoicing; works with category managers and internal and external vendors on item setup and management; and serves as a first point of contact for store teams resolving product and project-execution issues. The role maintains RaceTrac’s PDI back-office solution and supports system rollouts by executing related projects and processes. It also provides transactional and operational support across Merchandising, responds to customer requests and issues, and helps coordinate cross-functional project work.

Requirements

  • Strong attention to detail and communication skills.
  • Proficiency in Microsoft Office, specifically Excel and Power BI, preferred.
  • 1–3 years of professional experience in retail, merchandising, or a related field preferred.
  • Project management experience preferred.

Nice To Haves

  • 1–3 years of professional experience in retail, merchandising, or a related field.
  • Proficiency in Microsoft Office, specifically Excel and Power BI.
  • Project management experience.

Responsibilities

  • Perform merchandising transactions, including cost maintenance and setup of items, vendors, rebates, and combos.
  • Oversee and maintain the product library, verifying product availability, accuracy, and the information needed for promotions and everyday sales.
  • Provide timely responses and troubleshooting for requests and issues, coordinating with Operations, Accounting, and Information Systems as needed.
  • Support Merchandising functions and coordinate with Merchandising and cross-functional team members to meet project goals and objectives.
  • Train Merchandising Solutions Coordinator(s) on essential role responsibilities to support the Merchandising department.
  • Monitor trends related to pricing, inventory, and invoicing.
  • Serve as a point of contact for category managers, internal and external vendors, and store teams regarding item setup, product management, and issue resolution.
  • Support PDI system rollouts and execute related projects and processes.
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