Merchandising Operations Analyst

RaceTrac•Atlanta, GA

About The Position

The Merchandising Operations Analyst is responsible for accurately and efficiently rolling out new products and pricing. The role serves as a subject matter expert on the PDI merchandising back-office system and the standard operating procedures for implementing products and pricing. The analyst monitors trends in pricing, inventory, and invoicing and acts as a point of contact for category managers, internal and external vendors, and store teams on item setup, item management, problem solving, and project execution. The position also maintains RaceTrac’s PDI back-office solution and supports system rollouts by executing related projects and processes. It provides support across merchandising functions and helps train Merchandising Solutions Coordinators.

Requirements

  • Strong attention to detail and communication skills.
  • Proficiency in Microsoft Office, specifically Excel and Power BI.

Nice To Haves

  • 1–3 years of professional experience in retail, merchandising, or a related field.
  • Project management experience.
  • Proficiency in Microsoft Office, specifically Excel.

Responsibilities

  • Perform merchandising transactions, including cost maintenance and setup of items, vendors, rebates, and combos.
  • Maintain the product library and verify that products are available, accurate, and set up with the information needed for promotions and everyday sales.
  • Provide timely, accurate responses to requests and issues and deliver customer service to internal and external customers.
  • Troubleshoot issues with the Operations, Accounting, and Information Systems departments as needed.
  • Support merchandising functions and coordinate with merchandising and cross-functional team members to meet project goals and objectives.
  • Train Merchandising Solutions Coordinators on essential aspects of the role.
  • Roll out new products and pricing and support PDI system rollouts.
  • Analyze and monitor trends in pricing, inventory, and invoicing.
  • Serve as a point of contact for category managers, vendors, and store teams regarding item setup, management, product issues, and project execution.
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