Online Merchandising Analyst

Lowe's Companies, Inc.•Mooresville, NC
•Onsite

About The Position

The Online Merchandising Analyst partners with Merchants to execute omnichannel product decisions and provides analytical and strategic support for product category strategy. The role reviews category performance, supports sales and margin growth, and serves as a liaison across merchants, suppliers, stores, the online business, and internal support teams. It also assists with onboarding vendors and setting up items, while maintaining accurate cost and stocking information. The position is based at Lowe’s headquarters in Mooresville, North Carolina. The corporate office offers opportunities to collaborate and includes amenities such as walking areas, food and coffee, a workout space, and a check-up service.

Requirements

  • At least 2 years of experience in retail or merchandising.
  • Experience with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.

Nice To Haves

  • Bachelor’s degree in business, analytics, or a related field.

Responsibilities

  • Plan, prepare, and execute key business activities with the Merchant or Online Merchant, including developing product insights, performance metrics, and presentations for events such as Vendor Forums, Shark Tank, RVP Walks, and Product Line Reviews.
  • Review and analyze in-store and online category performance and recommend ways to improve product profitability and optimization.
  • Create reports and recommendations based on data, metrics, and analysis to provide insights into product or category performance.
  • Support Product Line Reviews by compiling financial targets and partnering with internal teams on execution.
  • Analyze inventory and provide reporting and recommendations to improve inventory health.
  • Support the Merchant in preparing for vendor negotiations and in the ongoing negotiation process.
  • Build and maintain partnerships and serve as a point of contact for merchants, vendors, stores, the online business, and internal support communities.
  • Collaborate with internal teams on new item setup and maintenance and assist with new vendor setup and maintenance.
  • Maintain accurate product data in Lowe’s software systems, including product costs, vendor agreements, and stocking information.
  • Review content for new assortments, planograms, item descriptions, and product specifications for in-store and online, partnering with support teams to follow protocols and standards.
  • Partner with cross-functional teams to resolve vendor or product concerns raised by stakeholders, including online purchase orders, Executive Customer Support issues, and in-store product concerns.
  • Ensure category promotional activity is accurate and aligns with agreed strategy and timelines.
  • Maintain working knowledge of Lowe’s policies and procedures and applicable industry standards and compliance needs for assigned product areas.
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