Merchandising Lead

Walmart • Deptford Township, NJ

4d • $23 - $31 • Onsite

About The Position

The Merchandising Lead provides member service by identifying member needs, offering guidance and support with self-service technology and purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services. The role assists management with supervising associates, assigning duties, communicating goals and feedback, training, and providing direction on member service. It also supports recruiting, hiring, scheduling, promotion, coaching, and evaluation of associates.

The position receives and stocks merchandise and supplies, organizes and maintains the sales floor, and completes required documentation. It maintains facility safety and merchandise presentation, including handling claims and returns, zoning and stocking, arranging displays, pricing and signing merchandise, and addressing damages and shrink. The role monitors food and merchandise quality, oversees the picking and staging of club pickup orders, and develops and implements processes to meet business needs.

The Merchandising Lead models ethical conduct and compliance, leads and participates in teams, and demonstrates company values by supporting inclusion, building relationships, mentoring others, serving members, making informed decisions, and pursuing continuous improvement. The position is based at the Sam's Club location at 2000 Clements Bridge Road, Suite 116, Deptford, New Jersey.

Requirements

• Must be 18 years of age or older.
• At least 6 months of retail experience and 6 months of customer service experience.

Nice To Haves

• Experience leading a team.
• Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing the workload of others.

Responsibilities

• Provide member service by identifying needs, supporting self-service technology use and purchasing decisions, locating merchandise, resolving issues, and promoting products and services.
• Assist management with supervising associates, assigning duties, communicating goals and feedback, training, and guiding associates on member service approaches.
• Support recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
• Receive and stock supplies and merchandise from distribution centers and vendors; organize and maintain the sales floor and complete required documentation.
• Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous-material procedures, applying steel standard guidelines, and correcting or reporting unsafe conditions.
• Maintain sales floor and merchandise presentation by handling claims and returns, zoning, stocking, arranging and organizing merchandise, setting up and cleaning displays, removing damaged goods, signing and pricing merchandise, identifying shrink and damage, and securing fragile or high-shrink merchandise.
• Monitor food and merchandise quality, including product rotation, code dating, recalls, and sanitation standards; merchandise, stock, zone, and clean departments.
• Oversee the picking and staging of club pickup orders, ensuring products are selected and staged according to company procedures.
• Develop, communicate, and implement processes and practices to meet business needs; collaborate with stakeholders, analyze information, monitor results, and identify improvement opportunities.
• Promote and support compliance with company policies, procedures, and ethics standards; assist management in correcting ethical and compliance issues.
• Lead and participate in teams by coordinating work, sharing resources and information, supporting quality and timelines, and helping others adapt to change.
• Model company values by fostering belonging, building trusting relationships, mentoring and developing others, acting with integrity, prioritizing customers and members, and driving continuous improvement.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may also be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education program, including tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed