Merchandising Lead

Walmart • Oxford, AL

9d • $21 - $29 • Onsite

About The Position

The Merchandising Lead provides member service by identifying member needs, offering guidance and support with self-service technology and purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services. The role assists management in supervising associates, including assigning duties, communicating goals and feedback, training, coaching, and supporting recruiting, hiring, scheduling, promotion, and evaluation activities.

The position receives and stocks supplies and merchandise, organizes and maintains the sales floor, and completes required documentation. It maintains facility safety and supports merchandise presentation, including handling returns and claims, stocking and arranging products, setting up and cleaning displays, pricing and signing merchandise, and identifying shrink or damage. The role monitors food and merchandise quality and sanitation, and oversees the picking and staging of club pickup orders.

The Merchandising Lead develops and implements work processes in collaboration with managers, coworkers, customers, and business partners; monitors results and identifies improvement opportunities; and supports compliance with company policies, procedures, and ethics standards. The role leads and participates in teams, supports associates through coaching and mentoring, adapts to change, and models the company’s values and standards of service, integrity, and continuous improvement.

Requirements

• Must be at least 18 years of age.
• At least 6 months of retail experience and 6 months of customer service experience.

Nice To Haves

• Experience leading a team.
• Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing others’ workload.

Responsibilities

• Provide member service by identifying needs, supporting use of self-service technology, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services.
• Assist management with supervision of associates by assigning duties, communicating goals and feedback, training, providing direction, and supporting recruiting, hiring, scheduling, promotion, coaching, and evaluation.
• Receive and stock supplies and merchandise from distribution centers and vendors; organize and maintain the sales floor and complete required paperwork and documentation.
• Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous-material procedures, applying steel safety standards, and correcting or reporting unsafe situations.
• Maintain sales-floor conditions and merchandise presentation by handling claims and returns, zoning, stocking, arranging and organizing products, setting up and cleaning displays, removing damaged goods, signing and pricing merchandise, identifying shrink and damage, and securing fragile or high-shrink merchandise.
• Monitor food and merchandise quality by following product rotation, code dating, recall, and sanitation standards, and by merchandising, stocking, zoning, and cleaning departments.
• Oversee the picking and staging of club pickup orders and ensure products are selected and staged according to company policy and procedures.
• Develop, communicate, and implement processes and practices to meet business needs in collaboration with managers, coworkers, customers, and business partners.
• Analyze information from multiple sources, monitor progress and results, and identify and address opportunities for improvement.
• Promote compliance with company policies, procedures, and ethics standards; support action plans and the Open Door Policy; and assist management in correcting ethical and compliance issues.
• Lead and participate in teams by coordinating work assignments, sharing resources and information, providing advice and support, and helping achieve timelines and work quality.
• Model company values by building relationships, communicating positively, mentoring and developing associates, recognizing contributions, acting with integrity, serving members, and supporting continuous improvement and change.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefit for eligible full-time and part-time associates, including tuition, books, and fees for programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed