Merchandising Lead AM

Walmart•Kentwood, MI

2d•$21 - $29•Onsite

About The Position

The Merchandising Lead provides member service, supports purchasing decisions and self-service technology, resolves member concerns, and promotes company products and services. The role assists management in supervising associates by assigning duties, communicating goals and feedback, training and guiding associates, and supporting recruiting, hiring, scheduling, promotion, coaching, and evaluation activities. The position receives and stocks merchandise and supplies, organizes and maintains the sales floor, and completes required documentation. It maintains facility safety and merchandise presentation, including handling returns and claims, zoning, stocking, pricing, setting up and cleaning displays, identifying shrink and damage, and following food quality, rotation, recall, and sanitation standards. The role also oversees picking and staging club pickup orders. The Merchandising Lead develops and implements processes with managers, coworkers, customers, and business partners; monitors results and improvement opportunities; and promotes compliance with company policies, ethics, and standards. The role leads and participates in teams, supports associates through mentoring and change, and demonstrates the company’s values of respect, integrity, customer service, and continuous improvement. The hourly wage range is $21.00 to $29.00, with possible additional premiums of $0.35 to $3.00 per hour in specific circumstances. The actual rate will equal or exceed the applicable minimum wage for the job location. The position is based at 4326 28th St SE, Kentwood, MI 49512-1908.

Requirements

Must be at least 18 years of age.
At least 6 months of retail experience and 6 months of customer service experience.

Nice To Haves

Experience leading a team.
Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing others’ workloads.

Responsibilities

Provide member service by identifying needs, guiding members on self-service technology and purchases, locating merchandise, resolving concerns, and promoting products and services.
Assist management with associate supervision, including assigning duties, communicating goals and feedback, training associates, providing guidance on service approaches, and supporting recruiting, hiring, scheduling, promotion, coaching, and evaluation.
Receive and stock supplies and merchandise from distribution centers and vendors, and organize and maintain the sales floor using equipment and completing required documentation.
Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous-material handling procedures, observing steel standard guidelines, and correcting or reporting unsafe situations.
Maintain sales-floor conditions and merchandise presentation by handling claims and returns, zoning, stocking and organizing merchandise, setting up and cleaning displays, removing damaged goods, signing and pricing merchandise, identifying shrink and damage, and securing fragile and high-shrink merchandise.
Monitor food and merchandise quality by following product rotation, code dating, recalls, and sanitation standards, and by merchandising, stocking, zoning, and cleaning departments.
Oversee the picking and staging of club pickup orders, ensuring products are selected and staged according to company procedures.
Develop, communicate, and implement processes and practices by collaborating with business partners, analyzing information, monitoring progress and results, and identifying improvement opportunities.
Demonstrate and promote compliance with company policies, procedures, ethics, and integrity standards; use the Open Door Policy and assist management with ethical and compliance issues.
Lead and participate in teams by coordinating work, sharing resources and information, advising and supporting others, meeting timelines and quality standards, and helping associates adapt to change.
Build trusting relationships, communicate positively, mentor and develop associates, recognize contributions, and support a workplace where associates can thrive.
Deliver results with members and customers as a priority, make decisions using reliable information, and pursue continuous improvement and learning.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including PTO and/or PPTO, with parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid Live Better U education benefit, covering tuition, books, and fees for eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates.
Performance-based bonus awards.
Additional hourly premiums may apply in specific circumstances.