(USA) Merchandising Lead

Walmart • Glen Carbon, IL

1d • Onsite

About The Position

The Merchandising Lead provides member service by identifying member needs, guiding members in using self-service technology and making purchases, locating merchandise, resolving concerns, and promoting company products and services. The role assists management with supervising associates, assigning duties, communicating goals and feedback, training, providing direction, resolving member issues, ensuring policy compliance, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.

The position receives and stocks supplies and merchandise, organizes and maintains the sales floor, and completes required documentation. It maintains facility safety and product presentation; handles claims and returns; stocks, zones, prices, and organizes merchandise; maintains displays; monitors food and merchandise quality and sanitation; and oversees the picking and staging of club pickup orders.

The Merchandising Lead develops and implements processes to meet business needs, collaborates with managers, coworkers, customers, and other business partners, monitors results, and identifies improvement opportunities. The role models and supports company policies, ethics, and integrity; leads and participates in teams; supports associates through mentoring and feedback; and demonstrates the company’s stated values of Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence.

Requirements

• Must be 18 years of age or older.
• Six months of retail experience and six months of customer service experience.

Nice To Haves

• Experience leading a team.
• Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing the workload of others.

Responsibilities

• Provide member service, identify needs, offer guidance and support, help with purchasing decisions, locate merchandise, resolve concerns, and promote company products and services.
• Assist management in supervising associates by assigning duties, communicating goals and feedback, training, providing direction, resolving member issues, ensuring compliance, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
• Receive and stock supplies and merchandise from distribution centers and vendors; organize and maintain the sales floor and complete required documentation.
• Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous-material handling procedures, applying company steel standards, and correcting or reporting unsafe situations.
• Maintain sales floor and merchandise presentation by handling claims and returns, zoning, stocking, arranging, organizing, cleaning displays, removing damaged goods, signing and pricing merchandise, identifying shrink and damage, and securing fragile and high-shrink items.
• Monitor food and merchandise quality, including product rotation, code dating, recalls, and sanitation standards; merchandise categories and stock, zone, and clean departments.
• Oversee the picking and staging of club pickup orders and ensure products are selected and staged according to company procedures.
• Develop, communicate, and implement processes and practices to meet business needs; collaborate with business partners, analyze information, monitor progress, and address improvement opportunities.
• Demonstrate, promote, and support compliance with company policies, procedures, ethics, and integrity standards; assist management in addressing ethical and compliance issues.
• Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work, providing advice and feedback, meeting timelines and quality standards, and supporting adaptation to change.
• Promote a culture of belonging, build trusting relationships, communicate positively, mentor and develop others, and recognize contributions.
• Serve customers and members, make informed decisions, pursue continuous improvement, and support others through change.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed