Merchandising Lead

Walmart • Garland, TX

23h • Onsite

About The Position

The Merchandising Lead provides member service by identifying member needs, offering guidance and support with self-service technology and purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services. The role assists management in supervising associates, including assigning duties, communicating goals and feedback, training and coaching associates, supporting recruiting and hiring, scheduling, and evaluating performance.

The position receives and stocks merchandise and supplies, organizes and maintains the sales floor, and ensures merchandise presentation, food quality, product rotation, sanitation, pricing, and displays meet company standards. It also oversees the picking and staging of club pickup orders and maintains facility safety by following company procedures for equipment, hazardous materials, and reporting unsafe conditions.

The Merchandising Lead develops and implements processes to meet business needs, collaborates with managers, coworkers, customers, and business partners, and helps teams complete work accurately and on time. The role models company values and supports compliance, ethical conduct, inclusion, customer service, continuous improvement, and associate development.

Requirements

• Must be 18 years of age or older.
• At least 6 months of retail experience and 6 months of customer service experience.

Nice To Haves

• Experience leading a team.
• Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing the workload of others.

Responsibilities

• Provide member service by acknowledging members, identifying their needs, assisting with self-service technology and purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services.
• Assist management with associate supervision, including assigning duties, communicating goals and feedback, training, coaching, and providing direction on member service.
• Support recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
• Receive and stock supplies and merchandise from distribution centers and vendors, and organize and maintain the sales floor using required equipment and documentation.
• Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous-material procedures, applying company standards, and reporting or correcting unsafe situations.
• Maintain sales floor and merchandise presentation by handling claims and returns, zoning, stocking, arranging merchandise, setting up and cleaning displays, removing damaged goods, signing and pricing merchandise, identifying shrink and damages, and securing fragile or high-shrink items.
• Monitor food and merchandise quality by following product rotation, code dating, recalls, and sanitation standards, and by merchandising, stocking, zoning, and cleaning departments.
• Oversee the picking and staging of club pickup orders and ensure products are selected and staged according to company procedures.
• Develop, communicate, and implement processes and practices by collaborating with relevant partners, analyzing information, monitoring results, and addressing improvement opportunities.
• Promote compliance with company policies, procedures, ethics, and integrity standards; use the Open Door Policy and assist management with ethical and compliance issues.
• Lead and participate in teams by coordinating assignments, sharing resources and information, providing feedback and support, meeting timelines and quality expectations, and helping others adapt to change.
• Model respect, integrity, customer and member service, accountability, teamwork, associate development, and continuous improvement.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid Live Better U education program, including tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed