Merchandising ASM

Lowe's Companies, Inc. • Fairbanks, AK

8d

About The Position

The Merchandising Assistant Store Manager leads associates to provide exceptional customer service and maintain a clean, safe, well-stocked store. The role is accountable for sales and margin goals, operational efficiency, and customer satisfaction with the in-store experience. At times, the position provides full leadership over the store.

The manager collaborates with store leadership peers, the District Manager, and Area support staff to assess customer needs and determine methods for achieving service, sales, and operational objectives. The role may rotate through Specialty and Operations assignments for cross-training and development. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

• At least 2 years of experience leading associates in a retail environment.
• At least 3 years of experience working in a fast-paced, cross-functional work environment.
• At least 1 year of experience performing manager-on-duty responsibilities, including managing daily store operations and processes within and beyond assigned areas.
• Experience using Microsoft Office Suite.
• Ability to obtain sales-related licensure or registration as required by law.
• Availability for morning, afternoon, and evening shifts any day of the week.
• Physical ability to perform tasks that may involve prolonged standing, sitting, and other activities required for the job.
• Ability to lift at least 25 pounds without assistance; may need to lift more than 25 pounds with or without assistance.
• If required by state or local law, must have a salesperson license or pass the required licensing exam within 60 days of starting employment.

Nice To Haves

• Bachelor's degree in a related field.
• At least 5 years of experience leading service associates in retail or consumer services.
• At least 3 years of experience performing manager-on-duty responsibilities, including managing daily store operations and processes within and beyond assigned areas.
• Experience in the home improvement retail sector.
• Broad knowledge of interior and exterior product categories, such as flooring, cabinets, millwork, building materials, appliances, home décor, lighting, and plumbing.
• Experience with store computer systems, including Project Tool, Genesis, M2O, or Thin Client.

Responsibilities

• Anticipate customer flow and work demand, adjusting efforts and schedules to ensure coverage where and when needed.
• Plan for sales spikes and ensure products are in stock to meet demand.
• Conduct safety walks, monitor the use of store power equipment, and coach associates on safe work practices.
• Lead associates in delivering customer service and maintaining a clean, safe, well-stocked store.
• Achieve sales and margin goals, improve operational efficiencies, and maximize customer satisfaction.
• Provide full leadership over the store when expected.
• Collaborate with store leadership peers, the District Manager, and Area support staff to develop approaches for meeting service, sales, and operational objectives.
• Rotate through Specialty and Operations assignments when asked, for cross-training and development.
• Travel occasionally to meetings, trainings, or neighboring stores as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed