Merchandising ASM

Lowe's Companies, Inc.•Syracuse, NY

5d•$62,000 - $104,000

About The Position

The Merchandising Assistant Store Manager leads a team of associates to provide exceptional customer service and maintain a clean, safe, and well-stocked store. The role is accountable for achieving sales and margin goals, driving operational efficiencies, and maximizing customer satisfaction with the in-store experience. At times, the manager provides full leadership over the store. The role collaborates with store leadership peers, the District Manager, and Area support staff to assess customer needs and develop methods for meeting service, sales, and operational objectives. The manager may rotate through Specialty and Operations assignments for cross-training and development. Regular travel is not required, although occasional travel to meetings, trainings, or neighboring stores may be needed.

Requirements

2 years of experience leading associates in a retail environment.
3 years of experience working in a fast-paced, cross-functional work environment.
1 year of experience performing manager-on-duty responsibilities, including managing daily store operations and processes within and beyond assigned areas of responsibility.
Experience using Microsoft Office Suite.
Ability to obtain sales-related licensure or registration as required by law.
Ability to perform tasks requiring prolonged standing, sitting, and other activities necessary for the job.
Ability to lift 25 pounds without assistance; may lift more than 25 pounds with or without assistance.
Morning, afternoon, and evening availability any day of the week.
Generally scheduled for 48 hours per week; additional hours may be required based on business needs.
If a salesperson license is required by state or local law, must be licensed or pass the required exam within 60 days of starting employment.

Nice To Haves

Bachelor's degree in a related field.
5 years of experience leading service associates in retail or consumer services.
3 years of experience performing manager-on-duty responsibilities, including managing daily store operations and processes within and beyond assigned areas of responsibility.
Experience in the home improvement retail sector.
Broad knowledge of interior and exterior product categories, such as flooring, cabinets, millwork, building materials, appliances, home décor, lighting, and plumbing.
Experience with store computer systems, including Project Tool, Genesis, M2O, and Thin Client.

Responsibilities

Anticipate customer flow and work demand, redirecting efforts and schedules to provide appropriate coverage.
Plan for sales spikes and ensure the store has sufficient in-stock products to meet demand.
Conduct safety walks, monitor the use of store power equipment, and coach associates on safe work practices.
Lead associates in delivering exceptional service and maintaining a clean, safe, and well-stocked store.
Achieve sales and margin goals, improve operational efficiency, and maximize customer satisfaction.
At times, provide full leadership over the store.
Collaborate with store leadership peers, the District Manager, and Area support staff to establish methods for meeting service, sales, and operational objectives.
Rotate through Specialty and Operations assignments when asked for cross-training and development.
Travel occasionally to meetings, trainings, or neighboring stores as needed.

Benefits

Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program, including work/life services and no-cost counseling.
Education support programs, including tuition assistance and trade skills scholarships.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Lowe’s Associate Discount and broad discount platform.
Discretionary benefits, subject to eligibility, may include annual bonuses, an Employee Stock Purchase Plan, deferred compensation, and grant awards.
Learning and development opportunities.