Merchandising ASM

Lowe's Home Centers • Murray, KY

5d

About The Position

The Merchandising Assistant Store Manager leads associates in providing exceptional customer service and maintaining a clean, safe, well-stocked store. The role is accountable for achieving sales and margin goals, driving operational efficiencies, and maximizing customer satisfaction with the in-store experience. It may include providing full leadership over the store and rotating through Specialty and Operations assignments for cross-training and development. The position collaborates with store leadership peers, the District Manager, and Area support staff to assess customer needs and develop approaches to meet service, sales, and operational objectives.

The role anticipates customer flow and work demand, adjusts staffing and schedules to provide appropriate coverage, plans for sales increases and product availability, and conducts safety walks while monitoring power-equipment use and coaching associates on safe work practices. Regular travel is not required, though occasional travel may be needed for meetings, training, or support of neighboring stores. The salaried schedule is generally 48 hours per week, with additional hours possible based on business needs. Morning, afternoon, and evening availability is required any day of the week.

Requirements

• At least 2 years of experience leading associates in a retail environment.
• At least 3 years of experience working in a fast-paced, cross-functional work environment.
• At least 1 year of experience performing manager-on-duty responsibilities, including managing daily store operations and processes within and beyond assigned areas.
• Experience using Microsoft Office Suite.
• Ability to obtain sales-related licensure or registration as required by law.
• Availability mornings, afternoons, and evenings any day of the week.
• Physical ability to perform duties requiring prolonged standing, sitting, and other necessary activities.
• Ability to lift at least 25 pounds without assistance; may need to lift more than 25 pounds with or without assistance.
• If required by state or local law, must hold a salesperson license or pass the required licensing exam within 60 days of starting employment.

Nice To Haves

• Bachelor's degree in a related field.
• At least 5 years of experience leading service associates in retail or consumer services.
• At least 3 years of experience performing manager-on-duty responsibilities, including managing daily store operations and processes within and beyond assigned areas.
• Experience in the home improvement retail sector.
• Broad knowledge of interior and exterior product categories such as flooring, cabinets, millwork, building materials, appliances, home décor, lighting, and plumbing.
• Experience working with store computer systems, including Project Tool, Genesis, M2O, and Thin Client.

Responsibilities

• Lead associates in delivering exceptional customer service and maintaining a clean, safe, and well-stocked store.
• Anticipate customer flow and work demand, and redirect efforts and schedules to provide coverage where and when needed.
• Plan for sales spikes and ensure inventory is positioned to support demand.
• Conduct safety walks, monitor the use of store power equipment, and coach associates on safe work practices.
• Achieve sales and margin goals, drive operational efficiencies, and maximize customer satisfaction.
• Provide full leadership over the store when required.
• Collaborate with store leadership peers, the District Manager, and Area support staff to assess customer needs and develop service, sales, and operational approaches.
• Rotate through Specialty and Operations assignments for cross-training and development.
• Travel occasionally to meetings, training, or neighboring stores when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed