Merchandising ASM

Lowe's Home Centers • Hattiesburg, MS

10d

About The Position

The Merchandising Assistant Store Manager leads a team of associates to provide exceptional customer service and maintain a clean, safe, well-stocked store. This role is accountable for achieving sales and margin goals, driving operational efficiencies, and maximizing customer satisfaction with the in-store experience. The manager anticipates customer flow and work demand, adjusts schedules and coverage as needed, plans for sales spikes, and ensures inventory is positioned to meet demand. They conduct safety walks, monitor the use of store power equipment, and coach associates on safe work practices. At times, the role provides full leadership over the store and collaborates with the store leadership team, District Manager, and Area support staff on service, sales, and operational objectives. The role may rotate through Specialty and Operations assignments for cross-training and development. Regular travel is not required, though occasional travel to meetings, trainings, or neighboring stores may be needed.

Requirements

• At least 2 years of experience leading associates in a retail environment.
• At least 3 years of experience working in a fast-paced, cross-functional work environment.
• At least 1 year of experience performing manager-on-duty responsibilities, including managing daily store operations and processes within and beyond assigned areas of responsibility.
• Experience using Microsoft Office Suite.
• Ability to obtain sales-related licensure or registration as required by law.
• Availability for morning, afternoon, and evening shifts any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Ability to lift 25 pounds without assistance; may need to lift more than 25 pounds with or without assistance.
• If required by state or local law, must hold a salesperson license or pass the required licensing exam within 60 days of starting employment.

Nice To Haves

• Bachelor's degree in a related field.
• At least 5 years of experience leading service associates in retail or a consumer service industry.
• At least 3 years of experience performing manager-on-duty responsibilities, including managing daily store operations and processes within and beyond assigned areas of responsibility.
• Experience working in the home improvement retail sector.
• Broad knowledge of interior and exterior product categories, such as flooring, cabinets, millwork, building materials, appliances, home décor, lighting, and plumbing.
• Experience working with store computer systems, including Project Tool, Genesis, M2O, or Thin Client.

Responsibilities

• Lead a team of associates in delivering exceptional customer service and maintaining a clean, safe, well-stocked store.
• Anticipate customer flow and work demand and adjust efforts and schedules to ensure appropriate coverage.
• Plan for sales spikes and ensure the store has sufficient in-stock inventory to meet demand.
• Conduct safety walks, monitor use of store power equipment, and coach associates on safe work practices.
• Achieve sales and margin goals, drive operational efficiencies, and maximize customer satisfaction.
• Provide full leadership over the store when needed.
• Collaborate with store leadership peers, the District Manager, and Area support staff to develop methods for achieving service, sales, and operational objectives.
• Rotate through Specialty and Operations assignments when requested for cross-training and development.
• Travel occasionally to meetings, trainings, or neighboring stores when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed