Merchandiser- (FT Leader West Town)

Stand Out For Good, Inc.•Knoxville, TN
•Onsite

About The Position

The Merchandiser supports the Store Leader by executing merchandising and seasonal décor to create a beautiful environment for guests and help achieve store goals. The role provides exceptional guest service through relationship building and an inspirational, well-maintained environment. Merchandisers provide leadership in visual aspects of the store, including elevated product merchandising, window designs, and store presentation. The role leads and develops associates, supports guest service and business results, manages workflow and merchandising activities, and maintains the store’s visual environment. The Merchandiser partners with the Store Leader on floor sets, window sets, fixture placement, and overall presentation.

Requirements

  • At least 1 year of merchandising experience.
  • Ability to lift and carry heavy boxes weighing up to 30 pounds.
  • Physical ability to perform tasks that may require prolonged standing, sitting, reaching, kneeling, or squatting frequently; occasional ladder climbing and frequent stair climbing and descending may be required depending on location.
  • Ability to lift and carry 30 pounds regularly without assistance.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Foster a guest-focused team environment by driving volume and anticipating guest needs.
  • Role-model company service standards to deliver excellent guest service.
  • Provide associates with timely feedback, recognition, and rewards to support performance and retention.
  • Hold self and associates accountable for financial results and performance standards.
  • Manage conflict and coach using company processes, standards, and guidelines.
  • Involve associates in decision-making and receive feedback while encouraging dialogue around solutions.
  • Develop associates through individualized delegation, matching talent to tasks, and challenging them on results.
  • Build team commitment through support, relationships, and recognition of individual contributions.
  • Lead through change and adversity; make recommendations on hiring, promotions, and terminations based on performance.
  • Adjust product and presentation to business needs; maintain seasonal window décor weekly and conduct weekly window mannequin updates.
  • Plan and delegate workflow and complete task directives within designated time frames.
  • Use company reporting tools to assess store business and identify opportunities in product placement, outfitting, and stock levels.
  • Teach the team standards for product flow, merchandising, and product knowledge.
  • Follow loss-prevention practices and report potential incidents to protect company assets.
  • Communicate effectively with the executive team.
  • Coach the team on business-related visual presentation to achieve department sales goals.
  • Lead merchandising, seasonal décor, and in-store marketing efforts to enhance the guest experience and create an inspirational store environment that drives sales.
  • Use weekly reporting to track, analyze, and communicate business results and determine strategies to maximize sales.
  • Interpret Home Office visual communication in partnership with the Store Leader and District Leader.
  • Partner with the Store Leader to oversee floor sets, window sets, fixture placement, and the overall visual environment.
  • Maintain awareness of brand aesthetic and its relevance to the store environment, and communicate with the team.
  • Manage placement of new product and communicate product performance observations and feedback to the Store Leader.
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