Merchandiser- (FT Leader West Town)

stand out for good•Knoxville, TN

1d•Onsite

About The Position

The Merchandiser supports the Store Leader by executing merchandising and seasonal décor to create an appealing store environment and help achieve store goals. The role provides exceptional guest service through relationship building and maintaining an inspirational, well-presented store. Merchandisers provide leadership in the visual aspects of the store, including product merchandising, window designs, and overall presentation. The position is at West Town Mall in Knoxville, Tennessee.

Requirements

At least 1 year of merchandising experience.
Ability to lift and carry heavy boxes up to 30 pounds.
Physical ability to perform tasks involving prolonged standing, sitting, reaching, kneeling, and/or squatting frequently.
May need to climb ladders occasionally and climb and descend stairs frequently, depending on location.
Ability to lift and carry 30 pounds regularly without assistance.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Foster a guest-focused team environment by driving volume and anticipating guest needs.
Role-model company service standards and provide excellent guest service.
Give associates timely feedback and recognize performance to support retention.
Hold self and associates accountable for financial results and performance standards.
Manage conflict and coach using company processes, standards, and guidelines.
Involve associates in decision-making and encourage dialogue around feedback and solutions.
Develop associates through delegation, matching talent with tasks, and setting challenges.
Build team commitment through support, relationships, and recognition of individual contributions.
Lead the team through change and adversity.
Make recommendations regarding hiring, promotions, and terminations based on performance.
Adjust product presentation to business needs and maintain seasonal window décor weekly.
Plan and delegate work to control workflow.
Use company reporting tools to assess store business and identify opportunities in product placement, outfitting, and stock levels.
Complete task directives within designated time frames.
Conduct weekly window mannequin updates.
Teach product flow, merchandising, and product knowledge standards to the team.
Follow loss-prevention practices and report potential incidents to protect company assets.
Communicate effectively with the executive team.
Coach the team on analyzing visual presentation to achieve department sales goals.
Lead merchandising, seasonal décor, and in-store marketing efforts to improve the guest experience.
Use weekly reporting to track, analyze, and communicate business results and determine sales-maximizing strategies.
Interpret Home Office visual communications in partnership with the Store Leader and District Leader.
Partner with the Store Leader to oversee floor sets, window sets, fixture placement, and the overall visual environment.
Maintain awareness of brand aesthetic and its relevance to the store, and communicate with the team.
Manage placement of new product.
Communicate product performance observations and provide feedback to the Store Leader.