Merchandiser Supervisor

Hawaii Coffee Company•Honolulu, HI

7d•$45,000 - $55,000•Hybrid

About The Position

Responsible for the support, supervision, coaching, leading, motivating, and training of full-time and part-time Merchandisers for Hawaii Coffee Company. Assists with directing, administering, and coordinating the day-to-day activities of the Retail Sales Services department to achieve company goals and ensure merchandising standards. The Merchandiser Supervisor will be a competent individual who can coach employees and is result-driven and focused.

Requirements

Minimum of 3 years Retail business, preferably in a management role but not required.
Highly organized and analytical
Strong Oral and written skills.
Valid Hawaii state driver’s license, personal vehicle, and auto insurance required.
Must be able to pass military background clearance for service to military accounts on military bases
High School diploma or equivalent required
Basic knowledge of Microsoft Office applications.
Well-developed verbal and written English communication skills.
Ability to work under stressful conditions
Able to interact with others with courtesy and tact
Ability to manage and prioritize multiple projects in an organized and efficient manner
Ability to respond to crisis situations in a calm and effective manner
Ability to complete projects on schedule
Must have Smartphone.

Nice To Haves

Bachelor’s Degree in business preferred

Responsibilities

Regular attendance as required.
Establish and maintain customer rapport by providing outstanding customer service.
Assists with maintaining and enforcing departmental and company’s policies and procedures.
Assists in training and developing team with new and existing programs.
Assists in setting performance goals and deadlines.
Provides administrative assistance for department.
Ensure employee’s understanding of organized workflow and duties.
Shares communications between team and management.
Creates and maintain reports to monitor department activities.
Reassigns routes as needed to ensure proper coverage to retail accounts.
Ensures integrity of displays in all assigned account locations.
Ensures shelf compliance in all assigned account locations.
Conducts periodic route inspections to ensure standards of merchandising and schematic compliance.
Correctly and promptly follow specified company procedures required for the appropriate handling of all Emergency Responses and Safety practices.
Assists in hiring and training of Sales/Service Associates.
Assists with annual evaluations of Sale/ Service Associates.
Ensures adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises.
Performs other related duties as required or assigned.
Monitor team productivity.
Maintain timekeeping and personnel records.
Assists with resets at retail and military accounts.
Maintain weekly department schedules for Part Time Merchandisers.
Maintain monthly department schedules for Full Time Merchandisers.
Maintain clean and organized work areas.