Merchandiser Lead

Keurig Dr Pepper • Irving, TX

2d

About The Position

The Merchandiser Lead is a veteran responsible for covering multiple routes while sustaining exceptional customer service for Keurig Dr Pepper brands in retail stores. The role serves Greater Ft. Worth, Bridgeport, Saginaw, Decatur, Bowie, Azle, and surrounding areas, and is responsible for an area equal to three normal merchandising routes. The lead handles most swing merchandising needs, follows the merchandising team's four-week training schedule with new hires, trains merchandisers on best practices, and helps them grow. The role also briefs frontline employees on scheduling and meetings.

This is a full-time position with five scheduled shifts per week, beginning at 5:00 a.m. and continuing until work is finished. Weekends and holidays are required, with days off falling during the week, and overtime may be needed. Pay starts at $20.54 per hour and increases to $21.61 per hour in the quarter after the employee's six-month anniversary.

Requirements

• One year of customer service experience, including resolving customer issues, communicating effectively with store managers, and responding to customer requests.
• Ability to lift up to 50 pounds repeatedly.
• Ability to push and pull up to 100 pounds repeatedly.
• Valid driver's license.
• Access to a dependable and reliable vehicle.

Responsibilities

• Merchandise store shelving, coolers, and displays with Keurig Dr Pepper brands in retail stores.
• Partner with Sales Representatives and Managers to coordinate delivery and merchandising schedules.
• Build effective relationships with store personnel to ensure superior customer satisfaction.
• Identify incremental sales opportunities for Sales Representatives to pursue.
• Provide feedback on competitor activities and best practices.
• Cover routes and provide sales and/or merchandising services as assigned.
• Work weekends and holidays as required.
• Follow the four-week training schedule established for the merchandising team with new hires.
• Handle the majority of swing merchandising needs.
• Train merchandisers on best practices and help them grow.
• Brief frontline employees on scheduling and meetings.
• Cover an area equal to three normal merchandising routes.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability benefits
• Paid time off, including vacation and sick time
• 401(k) with company match
• Tuition reimbursement
• Mileage reimbursement (average 100 miles per week)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed