Merchandiser Lead

Keurig Dr Pepper•Arlington, TX

About The Position

The Merchandiser Lead covers multiple routes and sustains exceptional customer service for Keurig Dr Pepper brands in retail stores within the assigned territory. The role is responsible for an area equal to three normal merchandising routes and handles most swing merchandising needs. The lead works with Sales Representatives and Managers to coordinate delivery and merchandising schedules, helps identify sales opportunities, and provides feedback on competitor activities and best practices. The role also trains and develops merchandisers, follows the established four-week training schedule with new hires, and briefs frontline employees on scheduling and meetings. This is a full-time position serving Greater South Fort Worth, Arlington, Hurst, Crowley, and Burleson, Texas. The schedule is five shifts per week, beginning at 5:00 a.m. and continuing until work is finished. Weekends and holidays are required, with scheduled days off falling during the week. Overtime may be needed.

Requirements

  • At least one year of customer service experience, including resolving customer issues, communicating effectively with store managers, and responding to customer requests.
  • Ability to lift up to 50 pounds repeatedly.
  • Ability to push and pull up to 100 pounds repeatedly.
  • Valid driver's license.
  • Access to a dependable and reliable vehicle.

Responsibilities

  • Merchandise store shelving, coolers, and displays with Keurig Dr Pepper brands in retail stores.
  • Partner with Sales Representatives and Managers to coordinate delivery and merchandising schedules.
  • Build effective relationships with store personnel to assure superior customer satisfaction.
  • Identify incremental sales opportunities for Sales Representatives to pursue.
  • Provide feedback on competitor activities and best practices.
  • Cover routes and provide sales and/or merchandising services as assigned.
  • Handle the majority of swing merchandising needs.
  • Train merchandisers on best practices and help them grow.
  • Follow the four-week training schedule established for the merchandising team with new hires.
  • Brief frontline employees on scheduling and meetings.
  • Work weekends and holidays.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability benefits
  • Paid time off, including vacation and sick time
  • 401(k) with company match
  • Tuition reimbursement
  • Mileage reimbursement
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