Part Time Membership Support Specialist (MSS)

Waves Express Car Wash•Simpsonville, SC
•$11 - $14•Onsite

About The Position

Waves Express Car Wash is seeking dependable, energetic part-time Membership Support Specialists in Simpsonville, South Carolina. The role helps create a positive customer experience, supports membership sales and daily site operations, and keeps the car wash clean, safe, and running smoothly. The position offers training and may provide opportunities to take on additional responsibilities or advance into leadership roles.

Requirements

  • Friendly, professional communication skills.
  • Positive attitude and willingness to learn.
  • Dependability, punctuality, and reliability as a team member.
  • Comfort working outdoors in varying weather conditions.
  • Ability to stay active and perform hands-on tasks throughout the shift.
  • Strong attention to detail and commitment to safety.
  • Willingness to help wherever needed as a team player.

Nice To Haves

  • Previous customer service, retail, or hospitality experience is a plus, but not required.
  • Car wash experience is not required; training is provided.

Responsibilities

  • Welcome customers, answer questions, assist with concerns, and provide a positive customer experience.
  • Help customers with membership questions, account updates, and applications while supporting the sales team.
  • Direct vehicles into the wash tunnel, watch for potential vehicle concerns, and follow safety procedures.
  • Clean and maintain vacuum areas, tunnels, parking lots, windows, and customer amenities.
  • Monitor chemical levels, refill supplies, perform trained routine preventative maintenance, and report equipment issues.
  • Assist with opening and closing procedures, operate the point-of-sale system, and complete assigned checklists and tasks.
  • Work with coworkers and management to keep the location clean, safe, and operating efficiently.
  • Show initiative, maintain a positive attitude, and help deliver the customer experience Waves is known for.

Benefits

  • Competitive hourly pay.
  • Free weekly car washes.
  • Paid training.
  • Part-time scheduling.
  • Opportunities for advancement and promotion from within.
  • A fun, team-oriented work environment with music, sunshine, and opportunities to stay active.
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