Membership Sales Teammate - Denton

Fitness Connection • Denton, TX

2d • Onsite

About The Position

Fitness Connection is seeking a Fitness Consultant to welcome prospective members, explain membership options and services, and help people take the next step in their fitness journey. The role combines sales, service, and relationship-building in a fast-paced, interactive club environment. Success includes meeting membership goals, generating and following up on leads, maintaining accurate records, and providing prospective members and guests with a positive experience.

The position also includes front desk duties, member check-ins, telephone inquiries, and support for club operations such as opening, closing, cleanliness, and merchandising. The schedule is flexible according to club needs and may include evenings, weekends, and some holidays. Schedules are planned in advance where possible. The role involves frequent interaction with members, guests, and the community, as well as opportunities to support club promotions and outreach events.

Requirements

• High school diploma or GED preferred.
• Previous experience in sales, retail, hospitality, customer service, or another customer-facing role preferred.
• Complete Fitness Connection’s EPIC Training Program within the designated timeframe.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Ability to stand, walk, bend, and move throughout the club for extended periods.
• Ability to lift and move up to 50 pounds.
• Ability to build trust and hold meaningful conversations with prospective members.
• Consultative selling, closing, and presentation skills.
• Interpersonal, customer service, and verbal communication skills, including active listening.
• Ability to identify needs, provide recommendations, and handle objections and concerns professionally.
• Organization, attention to detail, follow-through, and accountability.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfort using technology, CRM systems, and club management tools.
• Self-motivation to achieve individual and team goals.

Nice To Haves

• Previous experience in sales, retail, hospitality, customer service, or another customer-facing role.
• High school diploma or GED.

Responsibilities

• Guide prospective members through the membership selection process using the company’s sales process.
• Conduct club tours that connect individual goals with membership and service options.
• Present memberships, personal training, and club services.
• Generate leads through referrals, networking, outreach, and community engagement.
• Conduct prospecting and follow-up activities and maintain a pipeline of prospective members and appointments.
• Create welcoming first impressions and build relationships that support trust and long-term engagement.
• Listen to member goals and concerns, provide personalized recommendations, and address questions professionally.
• Maintain accurate records of leads, referrals, memberships, and sales.
• Perform front desk responsibilities, member check-ins, and telephone inquiries.
• Follow company policies and procedures, including operational and safety requirements.
• Support opening, closing, cleanliness, and merchandising responsibilities.
• Maintain organizational standards that contribute to a positive member experience.

Benefits

• Medical, dental, and vision insurance plans available.
• Paid time off.
• Complimentary gym membership.
• Employee discounts on services and programs.
• Career growth and advancement opportunities within a growing organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED