Membership Sales Teammate - Federal

Fitness Connection•Houston, TX

2d•Onsite

About The Position

Fitness Connection is seeking a Fitness Consultant to serve as a first point of contact for prospective members, help them explore membership options and services, and support their fitness journey. The role combines sales, service, and relationship-building to create positive experiences and drive membership growth. It suits someone who enjoys meeting people, working in a fast-paced environment, achieving goals, and helping others through fitness. The position is based at the Federal club in Houston, Texas. It involves a flexible schedule aligned with club needs, including evenings, weekends, and some holidays. The work takes place in a fast-paced, highly interactive club environment with frequent interaction with members, guests, and the community, as well as opportunities to participate in promotions and outreach events.

Requirements

High school diploma or GED preferred.
Previous experience in sales, retail, hospitality, customer service, or another customer-facing role preferred.
Complete Fitness Connection's EPIC Training Program within the designated timeframe.
Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
Ability to stand, walk, bend, and move throughout the club for extended periods.
Ability to lift and move up to 50 pounds.
Ability to build trust and meaningful conversations with prospective members.
Consultative selling, closing, and presentation skills.
Strong interpersonal, verbal communication, and active listening skills.
Ability to ask questions, identify needs, provide recommendations, and handle objections professionally.
Strong organization, attention to detail, follow-through, and accountability.
Ability to manage multiple priorities in a fast-paced environment.
Comfort using technology, CRM systems, and club management tools.
Self-motivation to achieve individual and team goals.

Responsibilities

Guide prospective members through membership selection using the company's sales process.
Conduct club tours and connect prospective members' goals with membership and service options.
Present memberships, personal training, and club services.
Generate leads through referrals, networking, outreach, and community engagement.
Prospect and follow up consistently and professionally; maintain a pipeline of future members and appointments.
Create welcoming first impressions and build relationships that foster trust, loyalty, and long-term engagement.
Listen to member goals and concerns and provide personalized recommendations.
Address questions and concerns with empathy and professionalism.
Maintain accurate records for leads, referrals, memberships, and sales.
Perform front desk duties, member check-ins, and telephone inquiries.
Follow company policies and procedures, including operational and safety requirements.
Support opening, closing, cleanliness, and merchandising responsibilities.
Maintain organizational standards that support a positive member experience.