Membership Sales Teammate - Almeda (Bilingual)

Fitness Connection • Houston, TX

7d • Onsite

About The Position

Fitness Connection is seeking a Fitness Consultant to build relationships with prospective members and create positive experiences. The role is often the first point of contact for future members and helps them explore membership options, understand the value of the club’s services, and take the next step in their fitness journey. The position combines sales, customer service, lead generation, and operational responsibilities in a fast-paced, interactive club environment.

The successful teammate consistently works toward membership sales goals, builds and maintains a prospect pipeline, conducts club tours, presents memberships and services, and follows up with prospective members. They provide welcoming, attentive service to guests and members, handle questions and concerns professionally, and help create an environment where people feel supported and valued. The position also includes front desk and check-in duties, recordkeeping, and support for club operations and standards.

The role requires a flexible schedule that may include evenings, weekends, and some holidays. It involves frequent interaction with members, guests, and the community, as well as standing, walking, bending, and moving throughout the club for extended periods. The teammate must be able to lift and move up to 50 pounds. Fitness Connection provides reasonable accommodations in accordance with its stated equal opportunity and accommodations commitment.

Requirements

• Ability to build trust and have meaningful conversations with prospective members.
• Strong consultative selling and closing skills.
• Confidence presenting memberships, services, and promotions.
• Self-motivation to achieve individual and team goals.
• Exceptional interpersonal skills and ability to connect with a wide variety of people.
• Genuine desire to help others achieve their goals.
• Strong customer service mindset and positive attitude.
• Strong verbal communication and active listening skills.
• Ability to ask questions, identify needs, and provide thoughtful recommendations.
• Confidence handling objections and concerns professionally.
• Ability to influence decisions through trust, credibility, and relationship-building.
• Strong organization and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Consistent follow-through and accountability.
• Comfort using technology, CRM systems, and club management tools.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Ability to stand, walk, bend, and move throughout the club for extended periods.
• Ability to lift and move up to 50 pounds.

Nice To Haves

• High school diploma or GED preferred.
• Previous experience in sales, retail, hospitality, customer service, or another customer-facing role preferred.

Responsibilities

• Guide prospective members through membership selection using Fitness Connection’s sales process.
• Conduct engaging club tours that connect individual goals with membership and service solutions.
• Present memberships, personal training, and club services confidently and professionally.
• Generate leads through referrals, networking, outreach activities, and community engagement.
• Conduct prospecting and follow-up activities consistently and professionally.
• Maintain an active pipeline of prospective members and scheduled appointments.
• Create welcoming first impressions for guests and members.
• Build relationships that foster trust, loyalty, and long-term engagement.
• Listen to member goals and concerns and provide personalized recommendations.
• Address questions and concerns with empathy, professionalism, and confidence.
• Help create an environment where members feel valued, supported, and inspired.
• Maintain accurate records for leads, referrals, memberships, and sales.
• Execute front desk responsibilities, member check-ins, and telephone inquiries.
• Follow company policies and procedures, including operational and safety requirements.
• Support opening, closing, cleanliness, and merchandising responsibilities.
• Maintain organizational standards that contribute to a positive member experience.
• Represent Fitness Connection professionally within the club and community.
• Complete Fitness Connection’s EPIC Training Program within the designated timeframe.

Benefits

• Medical, dental, and vision insurance plans available.
• Paid time off.
• Complimentary gym membership.
• Employee discounts on services and programs.
• Career growth and advancement opportunities within a growing organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED