Membership Development Specialist (Business Development)
About The Position
FedChoice Federal Credit Union and the FedChoice Charitable Foundation are seeking a motivated, member-focused, target-driven professional to join the Business Development team. The Membership Development Specialist supports membership growth, assists prospective members with account openings, and represents the organizations at community events, federal agency locations, conferences, and membership drives. The role is suited to someone who enjoys building relationships, engaging with diverse audiences, supporting financial wellness initiatives, and representing a mission-driven organization throughout the community. The specialist represents FedChoice and the Foundation at community events, membership drives, and partner locations; guides prospective members through account opening and onboarding; and reviews paper and digital applications for completeness and accuracy. The role also supports relationships with federal agencies, contractors, community organizations, and strategic partners, helps identify outreach opportunities and prospective member groups, and participates in partnership meetings and follow-up activities. Administrative duties include maintaining accurate records of outreach, events, and membership applications, managing promotional-material and event-supply inventory, and completing other duties as assigned to support business continuity.
Requirements
- 1–3 years of experience in customer service, community outreach, sales, business development, membership services, or a related field.
- Outstanding interpersonal and communication skills.
- Strong customer service orientation and a passion for helping others.
- Ability to build relationships with individuals from diverse backgrounds.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Office and digital/mobile applications.
- Ability to work independently while collaborating effectively with cross-functional teams.
Nice To Haves
- Associate's or Bachelor's degree in Business, Marketing, Communications, or a related field; equivalent experience will be considered.
- Experience supporting events, membership drives, recruiting, or client onboarding.
- Knowledge of financial services or credit union operations.
Responsibilities
- Represent FedChoice Federal Credit Union and the FedChoice Charitable Foundation at community events, membership drives, and partner locations.
- Guide prospective members through account opening and onboarding processes.
- Review paper and digital applications for completeness and accuracy.
- Support relationships with federal agencies, contractors, community organizations, and strategic partners.
- Assist with identifying new outreach opportunities and prospective member groups.
- Participate in partnership meetings and follow-up activities as needed.
- Maintain accurate records of outreach activities, event participation, and membership applications.
- Assist with inventory management of promotional materials and event supplies.
- Complete other duties as assigned to support business continuity.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
