Business Development Specialist

SERVPRO of Coffee, Franklin, Warren Counties•Manchester, TN

8d•Onsite

About The Position

SERVPRO Team Ridner is seeking an energetic, relationship-driven Business Development Representative to grow its commercial and residential referral network throughout Coffee, Franklin, Warren, Bedford, Lincoln, Marshall, and Moore Counties. The role involves strengthening an established territory’s referral partnerships while identifying new business opportunities. The representative will work with insurance professionals, property managers, business owners, healthcare facilities, municipalities, schools, contractors, and other community partners. This full-time position combines office work with extensive local travel, typically up to 90% of the time. The schedule is Monday through Friday, usually 8:00 AM to 5:00 PM, with occasional evening networking events and limited overnight travel. Compensation includes a $52,000 annual base salary and quarterly performance bonuses based on qualified referral sales, with target first-year earnings of approximately $60,000 or more. The company provides paid training and coaching, paid time off, professional development, and career advancement opportunities. The role is suited to someone who enjoys meeting people, networking, managing a territory independently, and building trust through consistent follow-through rather than high-pressure sales tactics. SERVPRO Team Ridner offers hands-on coaching and support from its ownership team, along with opportunities to grow as the company expands.

Requirements

Minimum of two years of B2B outside sales experience.
Excellent communication and relationship-building skills.
Strong customer service skills.
Self-motivated and results-driven.
Highly organized with excellent time management skills.
Comfortable using Microsoft Office and CRM software.
Valid driver's license with an acceptable driving record.

Nice To Haves

Bachelor's degree in Business, Marketing, or a related field, or equivalent experience.
Experience in restoration, construction, property management, insurance, or other service industries.
Strong business and financial acumen.

Responsibilities

Attend daily team meetings and coaching sessions.
Plan and execute daily sales routes.
Prepare for client meetings and prospecting activities.
Prioritize daily objectives and complete reporting and administrative tasks.
Build and maintain relationships with referral partners.
Identify and develop new business opportunities.
Execute a structured territory management plan.
Document customer interactions and sales activity.
Develop and achieve monthly sales objectives.
Conduct client appreciation activities and follow up to ensure customer satisfaction.
Present SERVPRO Emergency Ready Plans (ERP) to commercial clients.
Gather facility information and emergency response data.
Develop customized preparedness plans for commercial clients.
Conduct follow-up visits to maintain relationships and readiness.
Coordinate continuing education events.
Attend networking functions and community events.
Participate in professional associations.
Represent SERVPRO Team Ridner throughout the community.