Membership Coordinator (Part-Time) - Waldorf Astoria Monarch Beach Resort

Hilton • Dana Point, CA

7d

About The Position

The Membership Coordinator position is listed as part-time at Waldorf Astoria Monarch Beach Resort & Club in Dana Point, California. The role supports guest services operations and helps deliver high-quality, memorable hospitality experiences. Duties include coordinating department activities, assisting lobby and bell team members, responding to inquiries, welcoming guests, preparing group documentation, supporting special projects, and providing clerical assistance to department managers. The posting refers to the role as both Membership Coordinator and Guest Services Coordinator.

Responsibilities

• Coordinate department activities and support lobby and bell team members as needed to ensure consistent, high-quality guest service.
• Respond promptly and professionally to phone, email, and in-person inquiries from clients, guests, and team members.
• Greet guests and assist with directions, local recommendations, and general information.
• Organize and verify paperwork, rooming lists, and other details to support accurate and timely delivery of guest amenities and group luggage.
• Assist with coordinating departmental initiatives and ad-hoc assignments.
• Provide clerical support to department managers, including word processing, data entry, filing, and copying.

Benefits

• 110 nights of discounted travel through the Go Hilton program, with room rates as low as $40 per night.
• Employee stock purchase program offering Hilton shares at a 15% discount.
• Paid parental leave for eligible Team Members, including partners and adoptive parents.
• Caregiving concierge services.
• Crisis Concierge support.
• Free counseling and support through the Employee Assistance Program for eligible Team Members.
• Paid time off.
• Health and welfare plans, including coverage for dental care and vision needs.
• Retirement plans.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed