Membership Consultant Talent Community

ArchWell Health • Las Vegas, NV

2d

About The Position

This evergreen posting builds a talent pool for future Membership Consultant opportunities at ArchWell Health; it is not an active job opening, and an immediate vacancy may not be available. The Talent Acquisition team will review applications and contact candidates if a suitable opportunity arises.

ArchWell Health is a healthcare provider focused on improving the lives of seniors through accessible neighborhood clinics and wellness-focused communities. Membership Consultants are outside healthcare sales professionals who grow the patient base in their communities and help seniors access care. The role combines business-to-consumer and business-to-business sales with community engagement, problem solving, and organization. Prior Medicare Advantage sales experience or experience working with seniors is helpful but not required.

Requirements

• High school diploma or GED.
• At least 1 year of sales or community relations experience.
• Valid driver's license.

Nice To Haves

• Bachelor’s degree.
• 2 or more years of sales or community relations experience.
• Experience with a health plan, FMO or benefits broker, or healthcare provider.
• Experience working with or selling to the senior community or medically underserved populations.
• Experience in Medicare Advantage sales or working with seniors.

Responsibilities

• Drive year-round new patient enrollment by identifying, cultivating, and securing prospective patients through direct-to-consumer, business-to-business, and community stakeholder relationships.
• Meet with individual seniors and groups in homes, senior centers, houses of worship, and other community gathering places to promote ArchWell Health’s mission and value proposition.
• Plan, coordinate, and execute local community and center events to reach prospective patients, including medically underserved and Medicare-eligible seniors.
• Cultivate relationships with health plan agents, independent brokers, social workers, case workers, senior housing managers, senior centers, and related community providers to position ArchWell Health as a preferred senior healthcare provider.
• Partner with Community Relations on initiatives involving community officials and influencers, businesses, and public health programs to support patient growth.
• Coordinate with health plan agents and brokers to help prospective patients enroll in an accepted health plan and be assigned to ArchWell Health in a timely manner.
• Use sales and marketing tools, such as Salesforce, to identify and cultivate prospective patients, maintain prospect information, and document sales interactions.
• Provide a monthly activity calendar reflecting community access points and tabletop venues, and create penetration plans and initiatives for target sub-markets and channels.
• Engage with new patients through and beyond their first appointment, maintain relationships with enrolled patients to support retention, and help address and resolve customer complaints and issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED