Member Specialist New Location – Visalia, CA Hiring Event

Sam's West • Visalia, CA

3d • Onsite

About The Position

Join the Founding Team at Sam’s Club Visalia! Hiring Event Location: 300 South Court Street, Visalia CA 93291 Be part of something extraordinary from day one. Sam’s Club is opening a brand-new club in Visalia, CA, and we’re looking for friendly, dependable, and member-focused individuals to help bring it to life. As a founding associate, you’ll have the unique opportunity to shape the member experience, build relationships, and help create a culture of excellence from the ground up. If you enjoy helping people, solving problems, and creating a positive experience, this could be the perfect opportunity for you. Create a Seamless and Positive Member Experience As a Member Specialist at Sam’s Club, you’ll play a key role in delivering exceptional service at the front of the club. From assisting with purchases and returns to helping members navigate self-service technology, your support helps ensure every member has a smooth and enjoyable experience. In this role, you’ll spend your day supporting checkout and entrance/exit areas, assisting members with purchases and questions, resolving issues, and maintaining a safe, organized environment. What You’ll Love About This Role Be part of a brand-new club opening and help build something from the ground up Work in a member-facing role where you make a direct impact every day Build relationships and create positive experiences for members Work alongside a supportive team that values service, collaboration, and growth Grow your career with one of the world’s leading retailers through training and development opportunities

Requirements

• Are passionate about delivering excellent member service
• Have strong communication and problem-solving skills
• Thrive in a fast-paced, high-volume environment
• Are comfortable handling transactions and working with technology
• Stay calm and professional when resolving member concerns
• Adapt quickly to changing tasks and business needs
• Are available for flexible scheduling, including weekends and holidays
• Bring a positive attitude and strong work ethic

Nice To Haves

• Retail experience including operating front end equipment (for example, cash register)
• Working with mobile retail applications

Responsibilities

• Provide exceptional member service by greeting members and identifying their needs
• Process purchases, returns, refunds, and exchanges according to company policies
• Assist members with self-service technology and checkout processes
• Maintain clean, organized, and efficient checkout, entrance, and exit areas
• Verify memberships, review receipts, and support asset protection procedures
• Resolve member issues and concerns with professionalism and care
• Promote Sam’s Club products, services, and memberships
• Assist with merchandise organization, zoning, and maintaining a member-ready environment

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed