Specialist (All Positions) - NEW STORE HIRING EVENT
About The Position
DICK’S Sporting Goods is hiring Specialists for its new Going Going Gone! store in Raleigh, North Carolina. Specialists deliver an engaging, confidence-building shopping experience by connecting athletes with suitable apparel, footwear, and gear for performance and everyday wear. The role combines product and merchandise expertise with strong customer service to support store results. The Specialist proactively identifies athletes’ shopping needs, shares knowledgeable product information, recommends products and services, and supports sales. Specialists also help onboard and train teammates as subject matter experts in their store area, execute operational and merchandising processes, promote company programs, and help maintain a safe, respectful, and welcoming store environment.
Requirements
- High school diploma or equivalent.
- 1–3 years of experience.
- Ability to stand, bend, stoop, reach, push, pull, and repeatedly lift items weighing 15 to 35 pounds, up to 25 times per hour.
- Ability to stand or walk for extended periods of up to 4 hours.
- Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
- Ability to perform repetitive motions continuously for short periods of up to 2 hours.
Nice To Haves
- Previous retail or customer-facing experience.
Responsibilities
- Proactively engage athletes to understand their shopping needs and deliver a world-class shopping experience.
- Provide clear, accurate, and knowledgeable information about products and the store assortment.
- Anticipate athlete needs and drive sales through product and service recommendations.
- Assist with onboarding and training new and existing team members, sharing area expertise, selling practices, and operational processes.
- Serve as a subject matter expert in designated process categories to support smooth execution and productivity.
- Execute processes efficiently while maintaining an athlete-first mindset and ensuring products are ready for purchase.
- Follow merchandising and presentation standards, including floor-set plans, signage, price changes, inventory presentation, and replenishment.
- Promote customer participation in company programs, including the loyalty program, warranties, and private-label credit card enrollment.
- Help create a welcoming and respectful environment for teammates and athletes.
- Follow safety, loss-prevention, and standard operating procedures, as well as applicable external laws and guidelines.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
