Member Service Teller
About The Position
Summit Credit Union is seeking a people-focused Member Service Teller for its Beaver Dam branch. The teller serves as a welcoming point of contact and supports a positive member experience by handling financial transactions, identifying member needs, connecting members with appropriate teammates, and educating them about the credit union’s products and services. The position also helps keep branch operations accurate, timely, and running smoothly. The role involves regularly engaging with members in a dynamic branch environment and being on your feet. Saturday hours are required. The work takes place in a typical administrative setting with climate control and appropriate lighting.
Requirements
- At least one year of customer service or sales experience.
- High school diploma or equivalent.
- Strong interpersonal skills and the ability to build rapport.
- Confidence using Microsoft Office.
- Basic math skills.
- Attention to accuracy and commitment to excellence.
- Ability to meet the stated physical demands, including occasionally lifting, pushing, pulling, and/or carrying up to 40 pounds.
Responsibilities
- Greet members warmly and show genuine interest in each interaction.
- Handle a variety of financial transactions accurately and carefully.
- Listen to identify member needs and connect members with the appropriate teammates.
- Educate members about Summit products and services to help them manage money more effectively.
- Support smooth branch operations with attention to detail and timeliness.
Benefits
- Excellent health insurance.
- 401(k) with match.
- Paid time off.
- Paid holidays.
- Paid volunteer time.
- Birthday PTO.
- Student Loan Payback.
- Tuition reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
