Teller/Customer Service Palm Springs Branch

Space Coast Credit Union • HIALEAH, FL

7d • $18 - $19 • Onsite

About The Position

As a Member Service Specialist (Teller/Customer Service) at SCCU’s Palm Springs Branch, you will provide exceptional member service by assisting with deposits, loans, and new account processing. You will assess member needs, recommend suitable SCCU products and services, and resolve issues efficiently. The role includes conducting financial transactions, servicing deposit and loan accounts, balancing cash and daily work, and using SCCU computer and online systems to complete accurate transactions. The position offers flexible schedule options, on-the-job training, and opportunities for career growth, including eligibility for promotion after 12 months.

Requirements

• High school diploma or equivalent.
• Fluency in English and Spanish.
• At least 6 months of customer service and/or cash handling experience is preferred.

Nice To Haves

• At least 6 months of customer service and/or cash handling experience.

Responsibilities

• Meet established sales and service goals by demonstrating effective sales and service skills.
• Consult with members about SCCU products and services and recommend additional offerings based on their needs.
• Periodically serve as floor manager by assessing walk-in members’ needs and directing them to appropriate resources while maintaining lobby efficiency and minimizing wait times.
• Conduct transactions including deposits, withdrawals, payments, and sales of monetary instruments.
• Accurately balance cash, monetary instruments, and daily work to maintain member account integrity.
• Service existing deposit and loan accounts and assist members with transactions and account maintenance.
• Use the computer terminal, online system, commands, general ledger fee codes, and transaction codes effectively to produce accurate work.

Benefits

• Medical, dental, and vision insurance.
• Employee Assistance Program.
• 401(k) match of 5%.
• HSA match.
• SCCU-paid short- and long-term disability insurance.
• SCCU-paid life insurance.
• Tuition reimbursement after one year of service.
• 20+ days of PTO.
• Birthday PTO.
• 11 federal holidays.
• Discounted rates on loans and credit cards, and no-fee SCCU accounts.
• Eligible for one SCCU annual bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED