About The Position

As a Branch Manager in a Chase branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment for clients and employees, deliver attentive service and banking solutions, and collaborate with specialists to support clients’ financial needs. The role also represents Chase’s brand and culture and focuses on building lasting client relationships. Before placement as a Branch Manager, you must successfully complete the Branch Manager Training Program. Travel is required for in-person training and meetings and may include out-of-state travel. The position is subject to Section 19 of the Federal Deposit Insurance Act and to Dodd-Frank/Truth in Lending Act Loan Originator requirements. It requires NMLS registration under the SAFE Act, with continued employment contingent on compliance, including timely registration, renewal, and updates. The offer is contingent on applicable reviews of criminal conviction history and other information. A felony conviction within the last seven years disqualifies applicants from consideration.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, potentially out of state.
  • Successful completion of the Branch Manager Training Program before placement.
  • Ability to meet applicable Dodd-Frank/Truth in Lending Act Loan Originator requirements and maintain NMLS registration under the SAFE Act.
  • Offer and continued employment are contingent on the stated criminal-history and other applicable reviews and regulatory requirements; a felony conviction within the last seven years disqualifies applicants.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Lead the branch team by sharing a clear vision and demonstrating the company’s Service, Heart, Curiosity, Courage, and Excellence values.
  • Use the Branch Scorecard to develop strategies for growing deposits and investments and achieve branch goals.
  • Understand and meet clients’ needs to build lasting relationships and trust.
  • Build and develop a high-performing team through coaching, feedback, and recognition.
  • Encourage ongoing team learning and development.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, exercise sound judgment, act with integrity, protect the company and clients, and follow policies and procedures.
  • Deliver attentive and friendly service and help clients access banking solutions and financial technology.
  • Collaborate with experts to support clients with specialized financial needs.
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