Branch Manager - Foothills Market - Upland, CA and Surrounding Areas
About The Position
The Branch Manager leads and manages all aspects of a Chase branch, including growing deposits and investments, overseeing operations, and coaching the team. The role is responsible for delivering attentive, friendly service and creating a welcoming environment for clients and employees. The Branch Manager represents Chase’s brand and culture, provides access to banking solutions and financial technology, and collaborates with specialists to address clients’ financial needs. The manager sets a clear vision for the branch, builds a high-performing team, fosters employee development, and cultivates relationships with local businesses and the community. The role also maintains a strong risk and control environment and requires completing the Branch Manager Training Program before placement. Travel may be required for in-person training and meetings, including out-of-state travel. The position is subject to background and eligibility reviews under the Federal Deposit Insurance Act and Dodd-Frank/Truth in Lending Act requirements. It also requires NMLS registration under the SAFE Act and continued compliance with applicable requirements.
Requirements
- At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Ability to travel as required for in-person training and meetings, potentially out of state.
- Ability to register with or update registration in the National Mortgage Licensing System and Registry (NMLS), and comply with SAFE Act requirements.
- Employment is contingent on applicable criminal conviction history and other eligibility reviews, including financial responsibility and fitness determinations for loan originators.
Nice To Haves
- College degree or military equivalent.
Responsibilities
- Motivate the branch team by sharing a clear vision and embodying company values of Service, Heart, Curiosity, Courage, and Excellence.
- Use the Branch Scorecard to identify strategies for growing deposits and investments and achieving branch goals.
- Understand and meet client needs to build lasting relationships and trust.
- Coach, provide feedback to, and celebrate the successes of team members to build a high-performing, motivated team.
- Encourage ongoing learning and development within the team.
- Build relationships with local businesses, strengthen the branch’s presence, and engage with the community.
- Maintain a strong risk and control environment, exercise sound judgment, act with integrity, protect the company and clients, and follow policies and procedures.
- Complete the Branch Manager Training Program before being considered for placement as a Branch Manager.
Benefits
- Competitive total rewards package, including base salary.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
