About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team for success. You will help create a welcoming environment for employees and clients, deliver attentive service, represent Chase’s brand and culture, and provide access to banking solutions and financial technology. You will also collaborate with experts to support clients’ specialized financial needs. The role includes completing the Branch Manager Training Program before placement. Travel is required as needed for in-person training and meetings and may include out-of-state travel. Employment is subject to the stated Federal Deposit Insurance Act, Dodd-Frank/Truth in Lending Act, and SAFE Act requirements, including criminal-history review and NMLS registration or updates.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings; some travel may be out of state.
  • Meet applicable Federal Deposit Insurance Act, Dodd-Frank/Truth in Lending Act, and SAFE Act requirements, including required NMLS registration and ongoing compliance.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Share a clear vision and embody the company’s culture and values of Service, Heart, Curiosity, Courage, and Excellence.
  • Use the Branch Scorecard to identify strategies for growing branch deposits and investments and delivering on branch goals.
  • Understand and meet clients’ needs to build lasting relationships and trust.
  • Build and cultivate a high-performing team through coaching, feedback, and celebrating successes.
  • Encourage ongoing learning and development within the team.
  • Develop relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, use sound judgment, act with integrity, protect the company and clients, and follow policies and procedures.
  • Complete the Branch Manager Training Program before placement as a Branch Manager.
  • Travel as required for in-person training and meetings.
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