Bilingual Member Service Representative (Bank Teller)

Granite Credit Union•Millcreek, UT

About The Position

Granite Credit Union is hiring a full-time Bilingual Universal Bank Teller (Member Service Representative) to work at various locations in Salt Lake County. The position provides a variety of paying and receiving services for members, including processing deposits, withdrawals, loan payments, cashier’s checks, money orders, and cash advances. The representative balances daily transactions and verifies cash totals, completes assigned side tasks, and assists other tellers. The role also involves learning to open new accounts and consulting with members about loan applications. Representatives attend meetings punctually, interact with clients, maintain a clean and organized workspace, and deliver prompt, professional service while protecting member information as secure and confidential.

Requirements

High school diploma or equivalent.
Bilingual proficiency in English and Spanish.
Good math skills.
Customer service skills.
Excellent communication and interpersonal skills.
Ability to solve client issues with professionalism and patience.
Organization and attention to detail.
Ability to manage time and prioritize multiple tasks effectively.

Nice To Haves

Cash handling experience preferred.

Responsibilities

Process deposits, withdrawals, loan payments, cashier’s checks, money orders, and cash advances.
Balance daily transactions and verify cash totals.
Perform specifically assigned side tasks and assist other bank tellers with a variety of duties.
Learn to open new accounts and consult with clients on loan applications.
Attend meetings punctually and interact with clients.
Keep the workspace clean and organized.
Serve members promptly and professionally, and keep their information secure and confidential.