Bilingual Member Service Representative (Bank Teller)

Granite Credit Union • Ogden, UT

2d

About The Position

Granite Credit Union is hiring a full-time Bilingual Universal Bank Teller (Member Service Representative) to work at various locations in Salt Lake County. The position provides a variety of paying and receiving services to credit union members, including processing deposits, withdrawals, loan payments, cashier’s checks, money orders, and cash advances. The representative balances daily transactions and verifies cash totals, completes assigned side-jobs, and assists other tellers.

The role also involves learning to open new accounts and consulting with members about loan applications. Representatives attend meetings punctually, interact with clients, maintain a clean and organized workspace, and provide prompt, professional service while protecting members’ confidential information. The position offers a competitive wage based on experience and benefits including paid holidays, a 401(k) plan with employer contributions and matching, volunteer opportunities, tuition assistance, discounted loan rates, a lifestyle wellness reimbursement, and an employee savings product with a higher interest rate.

Requirements

• High school diploma or equivalent.
• Bilingual proficiency in English and Spanish.
• Good math skills.
• Customer service skills.

Nice To Haves

• Cash handling experience is preferred.
• Excellent communication and interpersonal skills.
• Ability to solve issues for clients professionally and patiently.
• Organized and detail-oriented.
• Ability to manage time and prioritize multiple tasks effectively.

Responsibilities

• Process deposits, withdrawals, loan payments, cashier’s checks, money orders, and cash advances.
• Balance daily transactions and verify cash totals.
• Perform assigned side-jobs and assist other bank tellers with a variety of duties.
• Learn to open new accounts and consult with clients on loan applications.
• Attend meetings punctually and interact with clients.
• Keep the workspace clean and organized.
• Serve members promptly and professionally.
• Keep members’ information secure and confidential.

Benefits

• Major paid holidays, including the employee’s birthday.
• 401(k) plan with employer contributions and matching.
• Opportunities to volunteer at local school districts.
• Tuition assistance.
• Discounted loan rates.
• Lifestyle wellness reimbursement.
• Employee savings product with a higher interest rate.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED