Bilingual Member Service Representative (Bank Teller)

Granite Credit Union•Millcreek, UT

About The Position

Granite Credit Union is hiring a full-time Bilingual Member Service Representative (Bank Teller) to work at various locations in Salt Lake County. The role provides a variety of paying and receiving services, including processing deposits, withdrawals, loan payments, cashier’s checks, money orders, and cash advances. The representative balances daily transactions and verifies cash totals, completes assigned side-jobs, and assists other tellers. The position also involves learning to open new accounts and consulting with members about loan applications. Representatives attend meetings punctually, interact with clients, maintain a clean and organized workspace, and provide prompt, professional service while safeguarding members’ confidential information. The starting wage is competitive and based on experience. Granite Credit Union describes its work environment as relaxed and supportive, with opportunities for growth and advancement.

Requirements

High school diploma or equivalent.
Bilingual proficiency in English and Spanish.
Good math skills.
Customer service skills.

Nice To Haves

Cash handling experience is preferred.
Excellent communication and interpersonal skills.
Ability to resolve issues for clients with professionalism and patience.
Organized and detail-oriented.
Ability to manage time and prioritize multiple tasks effectively.

Responsibilities

Process deposits, withdrawals, loan payments, cashier’s checks, money orders, and cash advances.
Balance daily transactions and verify cash totals.
Perform assigned side-jobs and assist other bank tellers with a variety of duties.
Learn to open new accounts and consult with clients on loan applications.
Attend meetings punctually.
Interact with clients and provide prompt, professional service.
Keep the workspace clean and organized.
Protect members’ information and maintain its confidentiality.