Member Service Representative/ Teller

Kohler Credit Union•Saukville, WI
•Onsite

About The Position

Kohler Credit Union is hiring a full-time Teller/Member Service Representative at its Saukville Branch. The role supports members with everyday banking needs while providing welcoming, personalized service. The representative assists with financial transactions, answers account questions, introduces digital banking tools, and connects members with products and services that support their financial goals. No previous banking experience is required; comprehensive training, ongoing coaching, and professional development are provided. Applicants must be legally authorized to work in the United States without current or future visa sponsorship.

Requirements

  • High school diploma or GED.
  • Strong interpersonal skills and a positive, service-focused attitude.
  • Excellent verbal communication and active listening skills.
  • Basic math skills and the ability to handle financial transactions accurately.
  • Comfort using computers, digital tools, and customer service systems.
  • Strong attention to detail, organization, and problem-solving abilities.
  • Ability to adapt to changing priorities and work effectively in a fast-paced, team-oriented environment.
  • Genuine interest in helping people, building relationships, and learning about financial products and services.
  • Must be legally authorized to work in the United States without current or future visa sponsorship.

Nice To Haves

  • Previous experience in hospitality, restaurants, hotels, retail, customer service, sales, guest relations, banking, or financial services is preferred but not required.

Responsibilities

  • Assist members with financial transactions.
  • Answer members’ account questions.
  • Introduce members to digital banking tools.
  • Connect members with products and services that support their financial goals.
  • Provide welcoming, personalized customer service.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with employer match
  • Life insurance
  • Tuition reimbursement
  • Paid time off
  • Flexible scheduling
  • Comprehensive training, ongoing coaching, and professional development
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