Medical Staff Coordinator

Weiser Memorial Hospital•Weiser, ID

6d•Onsite

About The Position

Weiser Memorial Hospital is seeking a Medical Staff Coordinator to manage the day-to-day operations of the Hospital’s medical staff program. This role serves as the primary administrative resource for the medical staff and provider workforce, coordinating functions such as credentialing and privileging, medical staff governance, peer review administration, provider recruitment and onboarding support, and regulatory and accreditation compliance. The hospital is recognized as one of Idaho's best places to work and offers a competitive benefits package.

Requirements

Associate’s degree in business, healthcare administrative, or a related field. Relevant experience may be considered in lieu of education.
At least three (3) years of progressively responsible healthcare administrative experience required.
Strong organization, analytical, and problem-solving skills with demonstrated attention to detail.
Strong interpersonal, written and verbal communication skills, including the ability to develop effective working relationships with providers, leaders, employees, and external partners.
Demonstrated ability to handle confidential and sensitive information with discretion and sound judgement while collaborative effectively with internal and external stakeholders.
Ability to independently organize and prioritize work, management multiple responsibilities and deadlines, follow through on commitments, and appropriately identify and escalate issues requiring additional guidance or authority.
Ability to work independently while collaborating effectively as part of a multidisciplinary team.
Demonstrated commitment to Weiser Memorial Hospital’s Mission, Vision, and Standards of Behavior, including ownership of assigned responsibilities, continuous improvement, and service excellence.

Nice To Haves

Certification as a Medical Staff Services Professional (CPMSM) or Certified Credentialing Specialist (CPCS) preferred. If not certified at hire, ability to obtain certification within three (3) years of hire.
Experience in medical staff services, credentialing, provider relations, provider compensation or financial administration, or a related function preferred.
Knowledge of healthcare accreditation standards, regulatory requirements, credentialing, and privileging processes preferred.
Experience with electronic medical staff management system preferred.

Responsibilities

Coordinates the Hospital’s medical staff credentialing and privileging program, including appointments, reappointments, temporary privileges, changes in staff status or privileges, and related activities. Collaborates closely with Human Resources, Quality & Risk, Payor Enrollment, and Education Services to ensure required verifications, licenses, certifications, insurance, education, training, and documentation are complete, current, accurate, and maintained.
Manages day-to-day workflows with the Hospital’s external Credentials Verification Organization (CVO) and other credentialing resources. Monitors timelines, resolves routine discrepancies and barriers, and escalates delays, concerns, and other issues as appropriate.
Maintains accurate and confidential Medical Staff records and information systems, including provider files, rosters, privileges, contact information, reports, and other required documentation.
Administers Medical Staff governance processes in accordance with Medical Staff Bylaws, Rules and Regulations, policies, accreditation standards, and applicable requirements. Attends and coordinates meetings, including preparing agendas, materials, minutes, recommendations, approvals, correspondence, and follow-up. Serves as a resource regarding Medical Staff governing documents, requirements, and processes.
Coordinates Medical Staff peer review and professional practice evaluation processes, including Ongoing Professional Practice Evaluation (OPPE) and other applicable reviews. Coordinates required data, documentation, tracking, communication, and follow-up while maintaining appropriate confidentiality.
Supports the development and application of credentialing and privileging criteria in collaboration with Medical Staff leadership and other Hospital stakeholders.
Supports provider recruitment in collaboration with Hospital leadership and Human Resources, including candidate communications, site visits, recruiter relationships, and other recruitment activities. Facilitates the transition of selected providers through contracting, credentialing, onboarding, and readiness to practice.
Coordinates provider onboarding and readiness, including orientation and collaboration across departments to ensure agreements, documentation, system access, training, and other requirements are completed before the provider’s start date.
Serves as a primary administrative resource and liaison for the Medical Staff, responding to questions, facilitating communication, building effective working relationships, and resolving routine operational issues within the scope of the position.
Serves as a day-to-day administrative contact for external healthcare organizations, contracted providers, credentialing organizations, vendors, and other partners supporting the Hospital’s provider workforce and clinical services. Coordinates communications, documentation, renewals, service requirements, and routine issue resolution.
Coordinates the administration of provider and Medical Staff contracts, including maintaining agreement records, monitoring renewals and expirations, initiating renewal workflows, coordinating required documentation, and tracking completion. Escalates substantive contractual matters as appropriate.
Support the maintenance of the Hospital’s education services database, including recording education events, current licensure, and certifications, and monitoring certification for continued compliance to ensure ongoing development all medical staff and Hospital personnel.
Monitors regulatory, accreditation, and organizational requirements affecting Medical Staff operations and assists in reviewing related Bylaws, policies, procedures, forms, and processes for continued compliance. Identifies potential gaps and recommends improvements.
Maintains and improves Medical Staff workflows, tools, procedures, tracking systems, and resources. Identifies process gaps, upcoming needs, and operational barriers and recommends solutions to improve efficiency, consistency, and effectiveness.
Serves as a resource to Hospital and Medical Staff leadership regarding Medical Staff processes and provider-related administrative requirements and collaborates across departments to support provider operations and organizational priorities.
Supports designated Human Resources activities and other organizational initiatives, working collaboratively with Human Resources while maintaining confidentiality, role boundaries, and appropriate escalation.
Maintains professional knowledge and competency through continuing education and relevant professional development in medical staff services, credentialing, regulatory compliance, and related areas.
Performs other duties as assigned.