Medical Staff Coordinator - Med Staff - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

University of Southern CaliforniaLos Angeles, CA
Onsite

About The Position

The Medical Staff Coordinator provides support to the organized Medical Staff via meeting management, practitioner credentialing and re-credentialing. This role is a full-time position with 8-hour days and is classified as Non-Exempt and Non-Union. The Medical Staff Coordinator will be responsible for coordinating and managing various medical staff meetings, preparing agendas and minutes, and maintaining accurate records. Additionally, the role involves tracking credentialing processes such as privileging, proctoring, FPPE, and OPPE for new and existing providers. The coordinator will also maintain the credentialing database, assist with site visits and surveys, and ensure the confidentiality and security of all data. Other duties include onboarding new physicians, authenticating provider access for electronic prescribing, covering office functions as needed, preparing reports, and responding to verification requests. The position requires adherence to continuing education requirements for certification.

Requirements

  • High school or equivalent
  • Minimum two years experience providing administrative/office support in an acute care facility or large healthcare organization in which duties included multiple tasks
  • Excellent communication (written and verbal) skills
  • Strong interpersonal skills for interaction with peers, patients, physicians, and other customers of the medical center
  • Knowledge of Joint Commission standards, Title 22, and CMS regulations pertaining to the organized medical staff
  • Knowledge of medical staff principles, practices, quality assessment, performance improvement functions, and legal concepts related to the organized medical staff
  • Fire Life Safety Training (LA City) - If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

Nice To Haves

  • Associate's degree Degree in related field
  • Bachelor's degree Degree in related field
  • Five years experience as a medical staff services professional preferred
  • Medical Staff Services Certification Valid CPCS or CPMSM by the National Association of Medical Staff Services (or equivalent five years experience as medical staff professional).

Responsibilities

  • Coordinates scheduling of Medical Staff meetings and Service Line pre-meetings.
  • Delivers meeting notices via electronic mail prior to each meeting.
  • Prepares agendas and uploads documents to Diligent Board books to build meeting agenda packets.
  • Coordinates/shares/projects the presentation/meeting agenda packet during the meetings.
  • Transcribes minutes of the meetings, do follow-ups, track attendance, maintain a running 12-months of hardcopies of the meeting packets and minutes in the survey binders.
  • Submits meeting summaries, policies, and approval items to Medical Executive Committee.
  • Coordinates scheduling and supporting Ad Hoc and Special Meetings as needed.
  • Attends and participates in file review meetings for all Service Lines/Departments assigned.
  • Attends and participates in daily department huddles, monthly department meetings, and other meetings as required.
  • Tracks Proctoring/FPPE for new providers (Medical Staff and Allied Health Professionals), and Expanded Privileges.
  • Tracks OPPE and Competencies for Allied Health Professional providers.
  • Processes Additional privileges, Change in privileges, Department Transfers, and Temporary privilege requests for all Service Lines/Departments assigned.
  • Processes Provisional Reviews and Proctoring Release for all Service Lines/Departments assigned.
  • Maintains credentialing database such as entering proctoring information, privilege entries/updates after Governing Board approval, updating meeting module, and others as assigned to ensure information contained is accurate and current.
  • Participates in facility/credentialing preparation for site visits and licensing/accreditation surveys.
  • Ensures maximum confidentiality, accuracy, security, and appropriate access of all data and records, and provides maximum protection from discoverability of all information controlled.
  • Onboarding new Physicians/Allied Health Professionals when necessary/needed.
  • Authenticates provider’s access for Imprivata (Electronic Prescribing for Controlled Substances).
  • Covers for office functions as necessary/needed.
  • Prepares and distributes monthly credentialing database reports as assigned.
  • Responds to requests for proctoring summary reports, affiliation verification, activity reports, and other requests by hospital staff and/or outside facilities.
  • Provides customer services to callers and visitors in accordance with KNOWN Standards.
  • Maintains sufficient continuing education hours as required by Certification.
  • Perform other duties as assigned.

Benefits

  • The hourly rate range for this position is $34.32 - $56.19.
  • USC is an equal opportunity employer.
  • USC observes affirmative action obligations consistent with state and federal law.
  • We provide reasonable accommodations to applicants and employees with disabilities.
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