Medical Service Rental Coordinator

Norco, Inc.•Boise, ID

7d•Onsite

About The Position

Norco is seeking a Medical Service Rental Coordinator to coordinate medical equipment service calls and repairs of customer-owned medical equipment. The role also handles rental orders and inventory, performs functional testing, cleaning, repairs, and preventive maintenance on medical equipment, with a focus on hospital beds and wheelchairs. The coordinator follows established procedures, policies, and safety rules and performs other tasks as assigned or necessary.

Requirements

High school graduate or equivalent.
Responsible and cooperative attitude.
Ability to repair electric beds and wheelchairs.
Ability to communicate information accurately by telephone and in person, using good customer service and employee relations skills.
Ability to accurately enter data into a computer and acquire working knowledge of applicable software.
Ability to lift equipment weighing up to 50 lbs on a frequent basis.
Ability to lift beds weighing over 100 lbs.
Ability to work in an environment with fumes, odors, dust, gas, and poor ventilation.
Ability to perform tasks requiring manual dexterity, including grasping, pushing, pulling, lifting, and using hand and power tools.

Nice To Haves

Previous experience in respiratory equipment repair preferred.
Timeliness, courtesy, sincerity, and patience when dealing with patients/clients, vendors, and other Norco personnel.

Responsibilities

Fill rental orders and communicate with branch stores about order status as necessary.
Receive incoming freight, update the NAR log with equipment issues, and separate items requiring quarantine.
Remove items from new inventory and convert them to rental status as needed.
Monitor warehouse equipment levels and help evaluate the need to order replacement equipment.
Complete rental inventory quarterly as directed.
Perform functional testing on various types of medical equipment.
Clean the Medical Service warehouse as necessary, including sweeping, mopping, and emptying trash.
Repair and perform preventive maintenance on various types of medical equipment, focusing on hospital beds and wheelchairs.
Adhere to established procedures, policies, and safety rules.
Perform other tasks as assigned or necessary.
Keep the work area well organized.

Benefits

Employee Stock Ownership Plan (ESOP).
Health insurance.
Vision insurance.
Dental insurance.
Health Savings Account (HSA).
Medical and Dependent Care Flexible Spending Accounts (FSA).
Life insurance provided at no cost to the employee through GAWDA.
Supplemental accident, disease, and life insurance through Colonial Life Insurance.
Employee tuition reimbursement.
401(k) with employer matching.
Employee discount on products sold by Norco.
Competitive compensation and benefits package.